1. tb007's Avatar
    Hi all,

    I got a Q10 replacement and I'm facing the following issue since three days now after it worked fine for about two weeks:

    Battery drops down to 20% within three hours. The battery get's hot during charging and also while using it. Is the battery defect?
    Any help is appreciated.

    Regards from Germany

    Tb007

    Posted via CB10
    08-18-14 11:04 AM
  2. Al moon's Avatar
    Maybe so because as far as I know the battery on the q10 is amazing maybe you can find a cheap battery online and try and see if it does the trick

    Tmobile 10.2.2976
    08-18-14 11:14 AM
  3. ab190670's Avatar
    Have you checked device manager to see what's using resources, my q10 as a wobble with bbm and battery drains super quick every so often

    Posted via CB10
    08-18-14 11:15 AM
  4. tb007's Avatar
    Device manager says that the system used 206% over the past 48 hours. Is that normal. Should I restore the device or building it new from the scratch?

    My old Q10 ran at least 2 days and now it is empty after 4 hours? Changed nothing nor installed new apps.

    Curious!

    Regards

    Posted via CB10
    08-18-14 11:52 AM
  5. Jon Tessler's Avatar
    No that is not normal. Can the phone restart using the power button?

    The reason I ask is my phone was doing the same thing getting hot and not charging and I have to get a warranty replacement.


    Posted via CB10
    08-18-14 12:02 PM
  6. tb007's Avatar
    So, after a Secutity wipe my device got back to normal. Don't know why , but the problem is solved.

    Posted via the CrackBerry App for Android
    08-23-14 01:56 AM

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