Printable View
So I noticed this past week amazon app won't open apps I downloaded. When I click on "install" it will download but when done downloading, it says "install " again! Why? Usually after downloading is will say "open" now it won't give me an option to open. Ugh! Frustrating! I'm not tech savvy so I feel stuck! I'm running on Sprint os which is os 10.2 . I'm not using any other os because sprint hasn't offered it yet.
I only guessing here, no room left on storage? Check available storage and compare to new App file size and be aware that the phone has built in storage and if that is used up you'll need to delete old Apps to get new ones on or buy a memory card and plug it in for extened storage. An other thing is the general purpose fix, hold down the Volume Up and Down keys for ten seconds (it will take a picture but will also do what is called a hard reset).
Just reset your phone by pressing volume up key and down(ignore screen shot)
Amazing BlackBerry 9900, Z10, and finally Q10