1. Amit Karia's Avatar
    Hi,

    I had some problems with the last update on my Q10 (17 MB) which had some battery issues....So i restored my BB Sofware via Link (Blackberry 10.2.1.2977) ... But after installing this i cant see my text messages ...and this is what i see... Can someone Help please ?

    After the Update.... SMS Gone.. Please help !-img_20140720_180352.png

    Regards,
    AK
    07-21-14 02:59 AM
  2. Amit Karia's Avatar
    Admins ....mods.... Techie experts from crackberry please help !
    07-21-14 03:41 AM
  3. wasimraza's Avatar
    Did you backup the contents from your device via BlackBerry Link before doing anything?

    ?Z30 / STA100-5 / 10.2.1.3175 / T-Mobile USA
    07-21-14 04:40 AM
  4. Amit Karia's Avatar
    Yes i did bro... And also Whenever i get an New SMS i can read it on the HUB but not in my SMS Inbox.... Its pretty creepy feeling now ...

    Did you backup the contents from your device via BlackBerry Link before doing anything?

    ?Z30 / STA100-5 / 10.2.1.3175 / T-Mobile USA
    07-21-14 04:52 AM
  5. wasimraza's Avatar
    Yes i did bro... And also Whenever i get an New SMS i can read it on the HUB but not in my SMS Inbox.... Its pretty creepy feeling now ...
    Maybe after fresh OS from link you need to security wipe and then restore the backup. Try that maybe it will help. BTW. Do you have unlocked Q10 or if is carrier based model?

    ? Z30 / Q10 / 10.2.1.3175 / T-Mobile USA
    07-21-14 05:35 AM
  6. Amit Karia's Avatar
    Mine is a genuine OS q10 and I have carrier based settings n all and yes I did a security wipe before installing

    Posted via CB10
    07-21-14 07:04 AM
  7. masterscarhead1's Avatar
    Mine is a genuine OS q10 and I have carrier based settings n all and yes I did a security wipe before installing

    Posted via CB10
    If you wiped it, of course your SMS are gone, no?
    07-21-14 07:09 AM
  8. Amit Karia's Avatar
    Yeah but i did the backup and did a restore too....
    If you wiped it, of course your SMS are gone, no?
    07-22-14 01:30 AM
  9. evodevo69's Avatar
    Had the same issue, texts would come in the hub but not the text app. So you don't receive the notification. You have to check the hub just to see if you received a text.

    Can't remember how it got fixed but it went away eventually.

    Posted via CB10 on the Z "Dirty" 30
    07-22-14 02:36 AM
  10. Amit Karia's Avatar
    Had the same issue, texts would come in the hub but not the text app. So you don't receive the notification. You have to check the hub just to see if you received a text.

    Can't remember how it got fixed but it went away eventually.

    Posted via CB10 on the Z "Dirty" 30
    Please remember for my sake

    Posted via CB10
    07-22-14 11:19 AM
  11. Amit Karia's Avatar
    Please help on this !
    07-23-14 12:24 PM
  12. Amit Karia's Avatar
    Would someone please stand up and help on this..... If et all crackberry is worth sharing and expecting a solution ?????????????????????????????????
    07-31-14 03:20 AM
  13. evodevo69's Avatar
    I found the phone that had the problem (a Z10) and realized it still had the problem.

    Just today however, I received an OS update - it was about 17MB in size. I live in Canada.

    The update fixed the problem. Sorry if this doesn't really help you. But that's how mine got fixed.



    Posted via CB10 Right on Cue
    08-05-14 05:17 PM

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