1. Antonio Bruno1's Avatar
    I installed and removed Tube Map (from Blackberry World) and now I keep receiving a message asking me to update my account. When I click on the link it sends me to a black screen with "Loading Accounts..." message and a running circle indicating activity. Nothing happens from this point.

    Please, how do I get it to stop?
    08-25-14 12:35 PM
  2. rambo47's Avatar
    You need to contact the developer. Alternately, you could re-install and change your email address in the app.
    08-25-14 12:54 PM
  3. Antonio Bruno1's Avatar
    I did a re-install and removal. I will wait and see if this works. tks.
    08-25-14 03:09 PM
  4. Antonio Bruno1's Avatar
    I contacted the developer's support email (support at mxapps co uk) and will wait for their response.
    08-26-14 11:25 AM
  5. Antonio Bruno1's Avatar
    I will keep this discussion on another duplicated post (sorry CB).
    forums crackberry com/blackberry-10-os-f269/account-info-needed-removed-bb-world-app-tube-map-954810/?highlight=Account+Info+Needed
    08-27-14 03:30 AM

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