Hello guys, I've literally been going crazy over this the past month, i want to update to 10.2.1, first off, i would have simply used sachesi, however i was having problems running it on the mac. that being said, i decided to go the much more aggravating route, of UNLOCKING my LOCKED ATT device, followed by going and picking up a T-MOBILE SIM card. i backed up my device using blackberry link at my house soon after doing so. HOWEVER, when i put in T-mobiles sim card to my unlocked q10, i was prompted an update, but instead of the update being for 10.2.1 it was for 10.1.0.2030 an ANCIENT update. what must i do to make this work. Do i have to restore my phone to factory settings, then insert the t-mobile sim, then update, then reinsert my att sim card, and restore using a backup?! i can't take another day of going without this update..
PS when doing a full device backup onto my mac, all of my pictures were saved into that backup file? Yes?