Cannot upload video to facebook using Priv.....
Cannot load video from Blackberry Priv (Facebook ver. 80.0.0.21.65)
Have done all updates, uninstalled and re-installed FB app twice, and have tried it directly via mobile browser (chrome).
Video states uploading but remains at 0.0% indefinitely......by indefinitely, I mean five hours and still at 0.0%. Tried with several lengths of video presuming it may be a file size issue, but same result for only a 37sec video. Even did the Android update to marshmallow 6.0 from lollipop, reloaded FB app and tried again. Same problem.
STRONGLY FEEL THIS ISSUE IS SPECIFIC TO THE MOBILE APP........ becasue if I connect my Priv to my laptop, I can upload the same videos directly out of the phone's file directory without any problems whatsoever and also can play them directly or drag & drop to laptop and play via Windows Media Player.
Also exhausted Priv's technical assistance.
Any help would be appreciated. I'm getting to the end of my rope with this new phone. Time to completely abandon BlackBerry, return this device, and shop competitor devices, for the I'm beginning to think.
Can't upload pics with wifi on
Originally Posted by
smcv I'm the camera architect at BlackBerry so I am going to have our internal test lead take a look at reproducing your problem. While not necessarily our domain, we have sometimes had to dig into why some 3rd party apps are misbehaving.
The problem is the same as I'm having, but the issue of uploading is when wifi is turned on. Turning wifi off allows pictures to be uploaded and downloaded. This is just not a Facebook issue, but an issue with mms and other apps.