1. jbrow306's Avatar
    When I restart my Verizon priv my phone chimes I have 3 voice-mails, then chimes that I have 2, finally it chimes that I have 0 and the notification disappears. This has happened for the last couple weeks. I haven't tried the safe mode setting to see if it does it without the added apps but I assume it would.
    10-20-16 06:31 PM
  2. FF22's Avatar
    When I restart my Verizon priv my phone chimes I have 3 voice-mails, then chimes that I have 2, finally it chimes that I have 0 and the notification disappears. This has happened for the last couple weeks. I haven't tried the safe mode setting to see if it does it without the added apps but I assume it would.
    And checking notifications, nothing shows? Swipe down and then pull up the notices?

    Have you checked to see if you do have voice mails waiting?

    Be warned, when I tried safe mode, a number of my icons and widgets disappeared from the Home Screen pages. I had to re-add them back. But it might be worth a shot.

    Have you tried some of the reboot methods?

    From BB blog: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog

    Three restart/reboot methods

    The first method, which should be used 99.9% of the time when you want to reboot your device, is using the Reboot option that appears after pressing the Power key.

    Press and hold the Power key for 3 seconds
    Select Reboot from the menu that is presented

    The second reset method should be used if pressing the Power key does not produce the menu with Power Off and Restart. For example, if an app or game you are using won’t close, use this option to restart your device.

    Press and hold the Power key for 12 seconds

    Third method: Should your device fail to respond, the final reset method is to press and hold the Power key for 32 seconds which is equivalent to removing the battery. This should result in your device booting up successfully.

    If it fails to start, however, verify you are not pressing any other keys such as Volume Up, Mute, or Volume Down while performing any of the reset methods listed above. If you use a case for your device you may want to remove it as it might be pressing a button inadvertently.

    And just for an extra measure, if needed:

    Safe Mode:

    The next step is placing your device into safe mode.

    When used, Safe Mode will disable any third party apps or games you have installed. As a result of this, should your device not exhibit the issue while in Safe Mode it’s safe to assume the issue is specific to an app or game you have installed. Safe Mode may also remove apps and/or widgets from your various home screens when you go back to Normal.

    Press and hold the power key
    Tap and hold Power off (that is Press/Hold the Power Off prompt line) when it appears
    When prompted, tap OK to reboot to Safe Mode

    To get out of Safe Mode, press and hold the power key followed by tapping Reboot.

    After testing, should your device not exhibit any issues, the next step is to remove recently installed applications one by one until the issue is resolved.
    10-20-16 07:37 PM
  3. jbrow306's Avatar
    Thanks for the advice, I tried all the rebooting advice(without the safe mode) and it is still present. I'm going to contact Verizon directly and see if my vm account can be reset or checked to make sure it's right.
    10-23-16 08:05 AM
  4. ummie4's Avatar
    This happens to me as well
    10-24-16 05:39 PM

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