1. FF22's Avatar
    This is either an ***** or a moron. The response is that Google reveals the needed security patches, the phone manufacturers then create the patch for their version of Android and send it to the carrier who sells the phone to "test" and release to their subscribers.

    What Verizon wrote to you, Laura is a smoke screen in the hopes that you will go away. It's a crock! Hope you call them on it by quoting BlackBerry and their releasing of Marshmallow and all security updates to Verizon.
    Someone have the link to the BB blog where they announce/show the patches that they've issued?
    09-13-16 04:36 PM
  2. Av8orbb's Avatar
    09-13-16 05:10 PM
  3. Av8orbb's Avatar
    I can no post URL .. so search for security bulletin on support . blackberry . com/kb/

    Article 000038411 -> September 2016
    Article 000038360 -> August 2016
    Article 000038293 -> July 2016


    or go to us.blackberry.com / content / blackberry-com / en_us / enterprise / products / incident-response-team.html
    and scroll down
    Last edited by Av8orbb; 09-13-16 at 05:14 PM. Reason: added another link
    FF22 likes this.
    09-13-16 05:12 PM
  4. anon(757282)'s Avatar
    My complaint was strictly on the failure to provide security updates. So they cannot bring up MM since this is not the subject of the complaint.

    Stay on VZN with your complaints.

    Posted on my Still Awesome Z30
    Vikas Gupta4 and 00stryder like this.
    09-13-16 05:52 PM
  5. ggendel's Avatar
    Verizon responded and the FCC closed my complaint. Here is the key portion of Verizon's response:

    "Verizon Wireless does not have any access or authorization to the customer's security updates provided by Google. She would need to contact Google directly regarding any security updates that she believe has been released that she has not received. There is no further action required by Verizon Wireless."

    The PDF of the letter had a name and phone number for me to call at Verizon to discuss the issue. When I called the number and extension, I got dropped in voicemail limbo and was unable to leave a message.

    I'll try again tomorrow. My ticket number is #1180542.

    Laura
    Laura,
    While you've got them on the phone, read them this:

    The list of vulnerabilities that were patched on this device by BlackBerry and distributed globally but Verizon won't provide to their customers:
    CVE-2016-1503
    CVE-2016-0837
    CVE-2016-0838
    CVE-2016-0841
    CVE-2016-0844
    CVE-2016-0846
    CVE-2016-0847
    CVE-2016-0848
    CVE-2016-0849
    CVE-2016-0850
    CVE-2016-2410
    CVE-2016-2411
    CVE-2016-2412
    CVE-2016-2413
    CVE-2016-2414
    CVE-2016-2415
    CVE-2016-2416
    CVE-2016-2417
    CVE-2016-2421
    CVE-2016-2422
    CVE-2016-2423
    CVE-2016-2424
    CVE-2016-2426
    CVE-2016-2427
    CVE-2015-1805
    CVE-2016-2428
    CVE-2016-2429
    CVE-2016-2430
    CVE-2016-2433
    CVE-2016-2438
    CVE-2016-2060
    CVE-2016-2439
    CVE-2016-2440
    CVE-2016-2441
    CVE-2016-2442
    CVE-2016-2447
    CVE-2016-2448
    CVE-2016-2449
    CVE-2016-2450
    CVE-2016-2451
    CVE-2016-2452
    CVE-2016-0705
    CVE-2016-2457
    CVE-2016-2459
    CVE-2016-2460
    CVE-2016-0774
    CVE-2016-2463
    CVE-2016-2464
    CVE-2016-2465
    CVE-2016-2468
    CVE-2016-2062
    CVE-2016-2475
    CVE-2016-2066
    CVE-2016-2469
    CVE-2016-2476
    CVE-2016-2477
    CVE-2016-2478
    CVE-2016-2479
    CVE-2016-2480
    CVE-2016-2481
    CVE-2016-2482
    CVE-2016-2483
    CVE-2016-2484
    CVE-2016-2485
    CVE-2016-2486
    CVE-2016-2487
    CVE-2016-2061
    CVE-2016-2488
    CVE-2016-2489
    CVE-2016-2494
    CVE-2016-2493
    CVE-2016-2495
    CVE-2016-2496
    CVE-2016-2499
    CVE-2016-2500
    CVE-2016-2505
    CVE-2016-2506
    CVE-2016-2507
    CVE-2016-2508
    CVE-2016-3741
    CVE-2016-3742
    CVE-2016-3743
    CVE-2016-2505
    CVE-2016-2506
    CVE-2016-2507
    CVE-2016-2508
    CVE-2016-3741
    CVE-2016-3742
    CVE-2016-3743
    CVE-2016-2108
    CVE-2016-3744
    CVE-2016-3751
    CVE-2016-3745
    CVE-2016-3746
    CVE-2016-3747
    CVE-2016-3748
    CVE-2016-3750
    CVE-2016-3752
    CVE-2016-2107
    CVE-2016-3754
    CVE-2016-3755
    CVE-2016-3756
    CVE-2016-3757
    CVE-2016-3758
    CVE-2016-3759
    CVE-2016-3760
    CVE-2016-3761
    CVE-2016-3762
    CVE-2016-3763
    CVE-2016-3764
    CVE-2016-3765
    CVE-2016-3766
    CVE-2016-2503
    CVE-2016-2067
    CVE-2016-2068
    CVE-2016-3775
    CVE-2015-8816
    CVE-2014-9801
    CVE-2016-2502
    CVE-2016-2501
    CVE-2016-3802
    CVE-2016-3803
    CVE-2016-2068
    CVE-2014-9803
    CVE-2016-3809
    CVE-2016-3811
    CVE-2016-3813
    CVE-2016-0723
    CVE-2016-3819
    CVE-2016-3820
    CVE-2016-3821
    CVE-2016-3822
    CVE-2016-3823
    CVE-2016-3824
    CVE-2016-3825
    CVE-2016-3826
    CVE-2016-3827
    CVE-2016-3828
    CVE-2016-3829
    CVE-2016-3830
    CVE-2016-3831
    CVE-2016-3832
    CVE-2016-3833
    CVE-2016-3834
    CVE-2016-3835
    CVE-2016-3836
    CVE-2016-3837
    CVE-2016-3838
    CVE-2016-3839
    CVE-2016-3840
    CVE-2015-2686
    CVE-2016-3841
    CVE-2016-2504
    CVE-2016-3842
    CVE-2016-3843
    CVE-2016-3857
    CVE-2016-2544
    CVE-2014-9904
    CVE-2016-3849
    CVE-2016-3850
    CVE-2016-3843
    CVE-2014-9903
    CVE-2016-4482
    CVE-2016-3853
    CVE-2016-2497
    CVE-2016-4578
    CVE-2016-4569
    CVE-2016-4578
    CVE-2016-3855
    CVE-2016-5340

    As of 9/6, Blackberry has added the following 41 new patches which brings the total to 211 unpatched vulnerabilities by Verizon:
    CVE-2016-3861
    CVE-2016-3862
    CVE-2016-3863
    CVE-2016-3870
    CVE-2016-3871
    CVE-2016-3872
    CVE-2016-3875
    CVE-2016-3899
    CVE-2016-3878
    CVE-2016-3879
    CVE-2016-3880
    CVE-2016-3881
    CVE-2016-3883
    CVE-2016-3884
    CVE-2016-3885
    CVE-2016-3888
    CVE-2016-3889
    CVE-2016-3890
    CVE-2016-3895
    CVE-2016-3897
    CVE-2016-3898
    CVE-2016-5570
    CVE-2013-7446
    CVE-2016-3134
    CVE-2016-3951
    CVE-2016-3953
    CVE-2016-2053
    CVE-2016-3864
    CVE-2016-3858
    CVE-2016-4805
    CVE-2016-3865
    CVE-2016-3859
    CVE-2016-3866
    CVE-2016-3867
    CVE-2016-3868
    CVE-2016-3869
    CVE-2016-1583
    CVE-2016-3839
    CVE-2016-3892
    CVE-2016-4998
    CVE-2016-2469
    zephyr613 and FF22 like this.
    09-13-16 06:48 PM
  6. 1linuxfreak's Avatar
    My complaint was strictly on the failure to provide security updates. So they cannot bring up MM since this is not the subject of the complaint.

    Stay on VZN with your complaints.

    Posted on my Still Awesome Z30
    Mine as well, made sure to stay on topic about critical security updates not Marshmallow.
    09-13-16 06:58 PM
  7. FF22's Avatar
    I can no post URL .. so search for security bulletin on support . blackberry . com/kb/

    Article 000038411 -> September 2016
    Article 000038360 -> August 2016
    Article 000038293 -> July 2016


    or go to us.blackberry.com / content / blackberry-com / en_us / enterprise / products / incident-response-team.html
    and scroll down
    Thanks - removed the spaces

    Incident Response Team - United States

    And I used the Report Security Problem to complain about Verizon.
    09-13-16 08:24 PM
  8. FF22's Avatar
    My complaint was strictly on the failure to provide security updates. So they cannot bring up MM since this is not the subject of the complaint.

    Stay on VZN with your complaints.

    Posted on my Still Awesome Z30
    That was my mistake. Even though the Subject Matter and heading on the FCC email back to me says Security Update Delay, Verizon honed in on my comments about Marshmallow. And I did mention that MM does close some security holes since you can separately deal with Permissions.

    In my latest reply I linked to the BB Blog and Security announcements and quoted the dates issued part.

    As I said to my friend at diner tonight, I have to keep this going without blowing my blood pressure. Accepting that I will get nowhere against Verizon.
    09-13-16 08:28 PM
  9. smasha132's Avatar
    Sent my complaint. this thread needs to be announced on the front page to get frustrated verizon users to issue individual complaints as well.
    FF22 likes this.
    09-14-16 12:28 PM
  10. Mr.mister's Avatar
    Not even on verizon nor an American and I will fill it up gladly!

    I don't have patience to sugarcoat things.
    09-14-16 09:03 PM
  11. ahooks4's Avatar
    Been through two rounds of FCC filings an Verizon finally stated, the software for the blackberry failed when testing. No answer if they are attempting to work with android / blackberry on correction. Still smells of bs, but they are sending me a s7 edge at no charge to have with case and other accessories. Can keepy priv also. Not ending I wanted but guess will try s7 edge and if don't like, will go back to priv and keep other as backup
    09-14-16 09:45 PM
  12. Uzi's Avatar
    Been through two rounds of FCC filings an Verizon finally stated, the software for the blackberry failed when testing. No answer if they are attempting to work with android / blackberry on correction. Still smells of bs, but they are sending me a s7 edge at no charge to have with case and other accessories. Can keepy priv also. Not ending I wanted but guess will try s7 edge and if don't like, will go back to priv and keep other as backup
    I wonder if the s7 edge has the latest security patch?
    09-14-16 09:55 PM
  13. FF22's Avatar
    Been through two rounds of FCC filings an Verizon finally stated, the software for the blackberry failed when testing. No answer if they are attempting to work with android / blackberry on correction. Still smells of bs, but they are sending me a s7 edge at no charge to have with case and other accessories. Can keepy priv also. Not ending I wanted but guess will try s7 edge and if don't like, will go back to priv and keep other as backup
    So you got a free phone? New or refurbished? And you can keep the Priv? I might go for that unhappily. Then sell the Edge!!!
    09-14-16 10:53 PM
  14. ahooks4's Avatar
    So you got a free phone? New or refurbished? And you can keep the Priv? I might go for that unhappily. Then sell the Edge!!!
    Assuming new, but not sure. Executive Relations stated they had phones in Stock and could send me what I had iny notes from when I purchased the phone. I had them note back in the spring about lack of support from Verizon for software upgrade for BlackBerry and if not updated in reasonable time I wanted it relaxed with the s7 edge as it was the other phone I would have purchased. This was within the 14 day new phone trade in period. They stated the software was being supported and would be upgraded and have patches sent to us on timely manner. Well with that not being true, I elected to have the the new phone and trade in thr priv. They told me no but would give me the s7 edge. I am not sure if they more willing to do this as I had called Verizon weekly for a couple months, then by weekly and also had them note all this back when I first purchased it and could have returned it for the samsung.
    I not completely happy as the priv is a great phone, just tired of quick discharge of battery, overheating, no software patches available for security, issue with Internet or fb browsing (browser routed to another Web page), no support fromm BlackBerry or Verizon on browser issue, lack of support by BlackBerry to update phone outside of Verizon. Was told even if I unlocked phone and left Verizon for another carrier, BlackBerry could not update phone with patches and software upgrade (gtfo!)
    FF22 and bluesqueen23 like this.
    09-15-16 06:53 AM
  15. ahooks4's Avatar
    Not sure, will know when I get it today or friday
    09-15-16 06:53 AM
  16. ggendel's Avatar
    So you got a free phone? New or refurbished? And you can keep the Priv? I might go for that unhappily. Then sell the Edge!!!
    Whatever the outcome, it was great to see you give it the good fight. Keep us informed. If nothing else we can all demand new phones. I understand that Verizon got their crummy paws on the s7 and "customized" it too. I guess updates may be out of the question for that device too.
    09-15-16 08:07 AM
  17. newcollector's Avatar
    I think you will find that Verizon is lousy about updates for all phone manufacturers except the iPhone. And if you buy a Motorola, that company has publicly stated they will not be issuing security patches at all. So at least with them, Verizon has an excuse.
    FF22, zephyr613 and 00stryder like this.
    09-15-16 08:38 AM
  18. anon(757282)'s Avatar
    Thank you for the list of vulnerabilities, ggendel. I added the entire list to my FCC complaint and said that FCC needs to conduct their own investigation and not just allow Verizon to reply to me.

    I will not accept "test failure" as an excuse if it is offered. Every other carrier uses these updates, and this is the same phone, so that explanation is BS.

    Posted on my Still Awesome Z30
    FF22, zephyr613 and 00stryder like this.
    09-15-16 08:57 AM
  19. zephyr613's Avatar
    09-15-16 10:30 AM
  20. crucial bbq's Avatar
    Thank you for the list of vulnerabilities, ggendel. I added the entire list to my FCC complaint and said that FCC needs to conduct their own investigation and not just allow Verizon to reply to me.

    I will not accept "test failure" as an excuse if it is offered. Every other carrier uses these updates, and this is the same phone, so that explanation is BS.

    Posted on my Still Awesome Z30
    As far as Android security updates are concerned, the whole program is what, only a year old? And as far as I know only Goolge (Nexus), Samsung, LG, and BlackBerry have agreed to do them. Google writes the updates for ASOP, tests them on Nexus handsets, then sends that code to manufacturers (if they want it) who must also tweak the code for their own customized layers. For U.S. customers, the update is then sent to the carriers who of course must also test (bundled app compatibility). So the security updates, the code anyways, is not the same across handsets even if they are all branded with the Verizon logo. Because of Verizon's own layer, meaning apps, no, our Privs are not the same across the World.

    From Feb. 2016, Android Central:

    Monthly security patches are the most important updates you'll never get | Android Central

    As far as I know, U.S. carriers have only agreed to fast-track the updates, but recieve the updates a month in advance (they got the September update at the beginning of August, for example). If I remember correctly, someone mentioned back when we got our first update that Verizon plans to bundle and release them every three months or so. The only way this will change in the U.S. is when policy forces U.S. carriers to change their practices. I say this because there will be no mass exudus, a change in public opinion, any time soon. These FCC, FTC, and other complaints are a step in the right direction and unfortunately (or furtunately, depending on perspective) it will take an Act of Congress to illicit any change.

    For Marshmallow, I am confident that we are getting it. Why? Because it was publically announced four months ago by Verizon that it was currently undergoing feild testing, which, obligates them to release it. They can stall, sure, but they have no reason to do so indefinitely outside of conspiracy.
    09-15-16 11:01 AM
  21. ggendel's Avatar
    As far as Android security updates are concerned, the whole program is what, only a year old? And as far as I know only Goolge (Nexus), Samsung, LG, and BlackBerry have agreed to do them. Google writes the updates for ASOP, tests them on Nexus handsets, then sends that code to manufacturers (if they want it) who must also tweak the code for their own customized layers. For U.S. customers, the update is then sent to the carriers who of course must also test (bundled app compatibility). So the security updates, the code anyways, is not the same across handsets even if they are all branded with the Verizon logo. Because of Verizon's own layer, meaning apps, no, our Privs are not the same across the World.

    From Feb. 2016, Android Central:

    Monthly security patches are the most important updates you'll never get | Android Central

    As far as I know, U.S. carriers have only agreed to fast-track the updates, but recieve the updates a month in advance (they got the September update at the beginning of August, for example). If I remember correctly, someone mentioned back when we got our first update that Verizon plans to bundle and release them every three months or so. The only way this will change in the U.S. is when policy forces U.S. carriers to change their practices. I say this because there will be no mass exudus, a change in public opinion, any time soon. These FCC, FTC, and other complaints are a step in the right direction and unfortunately (or furtunately, depending on perspective) it will take an Act of Congress to illicit any change.

    For Marshmallow, I am confident that we are getting it. Why? Because it was publically announced four months ago by Verizon that it was currently undergoing feild testing, which, obligates them to release it. They can stall, sure, but they have no reason to do so indefinitely outside of conspiracy.
    Of course you're right that this is a David and Goliath situation. However, I've asked all the way up the chain for a simple declaration that they are still working on it. You would think that Verizon would want to placate us by simply stating that they are, but they claim that information is proprietary. If they said they were working on it before, why be silent now? I have no conspiracy predilections other than they are conspiring to keep us in the dark. A simple yes or no would make my choices easier (Yes, I'll wait it out; No, goodbye Verizon).
    09-15-16 11:28 AM
  22. bobshine's Avatar
    Did Verizon offered the Note 7? If they did, I'll be curious to see what will happen with the September 20th update for the battery issue...
    09-15-16 11:36 AM
  23. 1linuxfreak's Avatar
    As far as Android security updates are concerned, the whole program is what, only a year old? And as far as I know only Goolge (Nexus), Samsung, LG, and BlackBerry have agreed to do them. Google writes the updates for ASOP, tests them on Nexus handsets, then sends that code to manufacturers (if they want it) who must also tweak the code for their own customized layers. For U.S. customers, the update is then sent to the carriers who of course must also test (bundled app compatibility). So the security updates, the code anyways, is not the same across handsets even if they are all branded with the Verizon logo. Because of Verizon's own layer, meaning apps, no, our Privs are not the same across the World.

    From Feb. 2016, Android Central:

    Monthly security patches are the most important updates you'll never get | Android Central

    As far as I know, U.S. carriers have only agreed to fast-track the updates, but recieve the updates a month in advance (they got the September update at the beginning of August, for example). If I remember correctly, someone mentioned back when we got our first update that Verizon plans to bundle and release them every three months or so. The only way this will change in the U.S. is when policy forces U.S. carriers to change their practices. I say this because there will be no mass exudus, a change in public opinion, any time soon. These FCC, FTC, and other complaints are a step in the right direction and unfortunately (or furtunately, depending on perspective) it will take an Act of Congress to illicit any change.

    For Marshmallow, I am confident that we are getting it. Why? Because it was publically announced four months ago by Verizon that it was currently undergoing feild testing, which, obligates them to release it. They can stall, sure, but they have no reason to do so indefinitely outside of conspiracy.
    Kernel level patches does not affect the GUI or apps, the patches are for vulnerabilities in the kernel, unless the security update targets a layer where and app uses that layer there is no need for tweaking. Android AOSP is the base, the GUI, drivers are added and or apps. Android kernel is android kernel across all devices here or world wide. Only thing different in the VzW Priv and others is the VzW bloatware and radio bands as seen here --
    CARRIER NETWORK 3G BANDS 3G FREQUENCIES 4G LTE BANDS 4G LTE FREQUENCIES
    AT&T GSM/UMTS/HSPA+ 2, 5 1900, 850 2, 4, 12, 17 1900, 1700 abcde, 700 bc
    VERIZON CDMA 0, 1 850, 1900 2, 4, 13 1900, 1700 f, 700 c
    T-MOBILE GSM/UMTS/HSPA+ 2, 4 1900, 1700/2100 2, 4, 12 1900, 1700 def, 700 a
    SPRINT CDMA 10, 1 800, 1900 25, 26, 41 1900 g, 850, 2500
    US CELLULAR CDMA 0, 1 850, 1900 5, 12 850, 700 ab
    Qualcomm still makes the radio chips and still writes their own drivers. Don't be spreading F.U.D. about how different the VzW Priv is than any other carrier, it is not that different.
    Trust me in Linux proper a kernel level patch is the same across all distributions only thing different is the form of delivery, .deb, .rpm.
    There is something not right with this VzW update fiasco.
    Use to in custom ROMs you could flash a new kernel tweaked with new additions and not harm any app running, then the locked bootloader occurred stopping the kernel tweaking by Devs. You must have never done any kernel tweaking or ROM flashing.
    Last edited by 1linuxfreak; 09-15-16 at 01:57 PM.
    09-15-16 12:44 PM
  24. crucial bbq's Avatar
    They did. They are no longer offering it for sale until new units ship in. The same dude who tweeted Priv was in testing (MM) four months ago had also tweeted that those who purchased a Note 7 from Verizon can return them. The tweet is still up but oddly the "page" has been removed. Verizon's website says they have until Sept. 30 to return or exchange.

    For what it's worth, from what I see it seems that those who purchased a Note 7 from Verizon are getting the same run-around as we are.

    But hey, at least with Note 7 out of the way perhaps they will resume testing MM on Priv? Sarcasm. Maybe.
    09-15-16 12:58 PM
  25. FF22's Avatar
    As far as Android security updates are concerned, the whole program is what, only a year old? And as far as I know only Goolge (Nexus), Samsung, LG, and BlackBerry have agreed to do them. Google writes the updates for ASOP, tests them on Nexus handsets, then sends that code to manufacturers (if they want it) who must also tweak the code for their own customized layers. For U.S. customers, the update is then sent to the carriers who of course must also test (bundled app compatibility). So the security updates, the code anyways, is not the same across handsets even if they are all branded with the Verizon logo. Because of Verizon's own layer, meaning apps, no, our Privs are not the same across the World.

    From Feb. 2016, Android Central:

    Monthly security patches are the most important updates you'll never get | Android Central

    As far as I know, U.S. carriers have only agreed to fast-track the updates, but recieve the updates a month in advance (they got the September update at the beginning of August, for example). If I remember correctly, someone mentioned back when we got our first update that Verizon plans to bundle and release them every three months or so. The only way this will change in the U.S. is when policy forces U.S. carriers to change their practices. I say this because there will be no mass exudus, a change in public opinion, any time soon. These FCC, FTC, and other complaints are a step in the right direction and unfortunately (or furtunately, depending on perspective) it will take an Act of Congress to illicit any change.

    For Marshmallow, I am confident that we are getting it. Why? Because it was publically announced four months ago by Verizon that it was currently undergoing feild testing, which, obligates them to release it. They can stall, sure, but they have no reason to do so indefinitely outside of conspiracy.
    I have no such confidence. NONE at all.
    09-15-16 01:35 PM
289 12345 ...

Similar Threads

  1. Replies: 15
    Last Post: 09-11-16, 06:01 PM
  2. Deal: BlackBerry Priv currently going for $309.99, down 34% from its regular price
    By martinjdub in forum General BlackBerry News, Discussion & Rumors
    Replies: 1
    Last Post: 09-10-16, 07:20 PM
  3. why does my z30 not display the clock on charge?
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 09-10-16, 05:58 PM
  4. Will 10.3.3 fix the Q10's low notification volume
    By ZeBB45 in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 09-10-16, 07:31 AM
  5. My pc recognize priv but wont show any contents of priv
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 09-10-16, 07:10 AM
LINK TO POST COPIED TO CLIPBOARD