1. Kamlekar Venkateshwar's Avatar
    I am unable to update Blackberry PRIV update.

    According to "blackberry.com/otafix", I need to go to Settings => Security => Device Administrator => Deselect the selected option. But when I deselect the option (In my case, "Find My Device"), I am seeing a popup saying "Unfortunately, settings has stopped". When I click OK on the popup, I am being thrown to Security screen.

    I tried fixing the issue by:

    - Clearing Settings cache.
    - Restarting the Device

    But none was of any help. From some forums, I came to know that even resetting the device wouldn't fix this issue.

    Any help?
    06-20-18 06:50 AM
  2. conite's Avatar
    I am unable to update Blackberry PRIV update.

    According to "blackberry.com/otafix", I need to go to Settings => Security => Device Administrator => Deselect the selected option. But when I deselect the option (In my case, "Find My Device"), I am seeing a popup saying "Unfortunately, settings has stopped". When I click OK on the popup, I am being thrown to Security screen.

    I tried fixing the issue by:

    - Clearing Settings cache.
    - Restarting the Device

    But none was of any help. From some forums, I came to know that even resetting the device wouldn't fix this issue.

    Any help?
    Settings, apps, tap 3 dots, and reset app preferences.

    Now you will be able to toggle off Find my Device.
    06-20-18 06:52 AM
  3. Kamlekar Venkateshwar's Avatar
    This worked!! Thanks
    06-20-18 07:01 AM
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