1. Erica Melone's Avatar
    When I transfer my pics from my Priv to my desktop, they all come up as jpg thumbs without any picture on them. I have to click each thumbnail to see what the photo is. Why is this happening? Same for video.
    05-08-16 08:25 AM
  2. smcv's Avatar
    please PM me and I'll get you contact info so you can send a couple photos over for analysis.
    05-08-16 03:26 PM
  3. FF22's Avatar
    Sounds like you are not transferring the actual photos but only thumbnails. Where are you transferring the files from? Which folder?

    Posted via the CrackBerry App for Android
    05-08-16 10:42 PM
  4. smcv's Avatar
    Windows uses metadata from the EXIF block to render the thumbnails if I recall correctly (unless it's OSX that does). If the photo was processed in some way, it's possible the thumnail block was stripped out of the EXIF.. that's why I'd like to take a look at at least one such photo. Though, I seem to recall that if there is missing thumbnail data, the image gets read, resized, and a thumbnail kept aside as metadata for your folder view.
    05-08-16 11:31 PM

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