[drano]

Received my Thank you note today also. Thank you Blackberry & Mr Beard

Also great new add on blackberry.com We are almost there!!!! :-)

[donnation]

I guess when customer service is typically awful it's nice to receive a thank you for purchasing one of their products.

[phone_fanatic]

Hmm strange..don't recall receiving this email. But I am in Canada and sounds like only US people got one.

[John Vieira]

Hmm strange..don't recall receiving this email. But I am in Canada and sounds like only US people got one.

I'm in Canada and I got one.

[dcwbearsaint]

Yep got one also.

Posted via CB10

[phone_fanatic]

Hmm well that's not cool! I suppose I don't care as long as I get the damn phone fast.

[Jasper-Ng]

I've pre-ordered from CPW in England and they emailed me twice straight away. You might want to follow it up.

Posted via CB10

What's the variant from CPW? what's the expected date of delivery?

[Alain_A]

Just this email already confirms to me I made the right decision ordering the Priv by BlackBerry.

Attachment 377905

Posted via CB10

Not big of a deal. They do that on every phone ordered.

[jdesignz]

Not big of a deal. They do that on every phone ordered.

Exactly. I don't know why people so obsessed getting emails like these

Pasaporte Pilipinas | SQW100-1/10.3.2.2789

[BB30000]

I think you misunderstood my post for negativity. You're being overly sensitive. I genuinely mean it, they are trying. It's both sad and encouraging.

I'm with you dejanh, not sure why he got all upset, you said both the good and the bad, and said you're conflicted.
Apparently that was too much for Black!! Noticed he did that to another post too; seems he's the negative one! Haha.

Posted via CB10

[Marcin Dabrowsky]

I didn't get mine! I canceled and reordered!!! Now I better get one!!!

Posted via Silver Passport.

[imcurved]

Not shipping until AFTER 6th...


Attachment 377918

Posted via Silver Passport.

Time will fly quickly as usual so it'll be delivered in no time.

PassportSQW100-1/10.3.2.2639

[MO3iusONE]

Email? Who cares? They're autogenerated duh!

Pasaporte Pilipinas | SQW100-1/10.3.2.2789

Lies this was typed by John Cena himself!

[MC_A_DOT]

Lies this was typed by John Cena himself!

[George Jenkinson]

I still have no email from carphone warehouse. What a joke.

Posted via CB10

That's why I decided to buy it online from BBRY. You could cancel your pre-order at CPW and try Selfridge's online - they're a secret BBRY supporter and are selling the Priv (or will be when it's available). They were taking pre-orders I think when I looked earlier today....

[Acvdm]

I got a screenshot emailed direct from the agent! I threatened her (I had to to get somewhere) by using my own experience. I to have worked in sales and no the complete environment and said she failed security at the start of the call by putting me on hold within 20 seconds. You must never put a customer on hold until a last resort.

Posted via CB10

[tp2386]

edit: wrong thread

[Blacklatino]

edit: wrong thread

No worries.....just lie and say you got an email, too.......or WTH is your thank you email at.



Anyway, glad the rest of you got confirmations. I'm very patient and waiting.

[BCITMike]

I got a screenshot emailed direct from the agent! I threatened her (I had to to get somewhere) by using my own experience. I to have worked in sales and no the complete environment and said she failed security at the start of the call by putting me on hold within 20 seconds. You must never put a customer on hold until a last resort.

Posted via CB10

Failed security? Is that UK slang for something else? Sounds like you were socially engineering her and even threatened her, so...

It's plenty normal to put people on hold (I don't want 3 minutes of dead air if they are doing something on my behalf or waste time distracting them). Other times, "never put on hold" might apply. (suicide hotline policy...). For cell phone customer service? Come on...

[darkehawke]

So, auto generated emails are the best now?