1. 62jmw's Avatar
    My PRIV started performing differently this AM. When I open a text Msg in the HUB, I noticed when I close the text Msg out the text still shows unopened in the HUB. I found that if I highlight the text by holding down my finger for a second, then touch the three dots in the upper right hand corner and hit "marked read" , the text msg will then show as read. Weird. I called BlackBerry technical support they said that this is a known issue and to look for updates when a resolution is reached. Has anyone else had this problem? It's no big deal, more of a nuisance than anything else
    03-02-17 03:54 PM
  2. Event4izon's Avatar
    Yeah there are several others reporting the same thing. Mostly in the BlackBerry HUB+ Suite forum.
    03-02-17 04:04 PM
  3. Carmels's Avatar
    The fix is in this thread. Well, the work around anyway.

    https://forums.crackberry.com/blackb...pdate-1100812/
    03-02-17 08:23 PM
  4. Sigewif's Avatar
    My PRIV started performing differently this AM. When I open a text Msg in the HUB, I noticed when I close the text Msg out the text still shows unopened in the HUB. I found that if I highlight the text by holding down my finger for a second, then touch the three dots in the upper right hand corner and hit "marked read" , the text msg will then show as read. Weird. I called BlackBerry technical support they said that this is a known issue and to look for updates when a resolution is reached. Has anyone else had this problem? It's no big deal, more of a nuisance than anything else
    This started happening on my Priv too a few days ago. When I am having a dialog I have mistaken it for a new answer several times.
    03-02-17 08:58 PM
  5. anon(3641385)'s Avatar
    Ita's to do with google's text app.

    Yaata doesn't have the problem.
    03-03-17 12:35 AM
  6. Wezard's Avatar
    There's a lot of text apps out there, it would help if people indicated which one they were using.
    It's not a problem with Yaata.
    anon(3641385) likes this.
    03-03-17 06:41 AM
  7. Event4izon's Avatar
    There's a Google Messenger update available now that seems to fix the issue.
    VITOS72 and FF22 like this.
    03-03-17 05:15 PM
  8. rhon3g's Avatar
    Update your messenger. It is fixed now.
    FF22 likes this.
    03-03-17 05:57 PM

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