05-10-17 10:00 AM
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  1. anon(8982767)'s Avatar
    anon(8982767)
    I'm not getting any security patches on my new priv from att
    05-06-17 08:41 PM
  2. goku_vegeta's Avatar
    goku_vegeta
    Trusted Member
    Q&A Team
    Is the device purchased from AT&T?

    If so, you will get these patches when AT&T pushes them out.
    05-06-17 11:22 PM
  3. Jff007's Avatar
    Jff007
    If you're talking about the May 2017 one, it hasn't even hit my unlocked Priv. From what I've been hearing, it's out on the DTEK 50's only.
    FF22 likes this.
    05-07-17 03:00 AM
  4. anon(8982767)'s Avatar
    anon(8982767)
    Originally Posted by goku_vegeta
    Is the device purchased from AT&T?

    If so, you will get these patches when AT&T pushes them out.
    Yes its from Att
    05-07-17 11:18 PM
  5. anon(8982767)'s Avatar
    anon(8982767)
    Originally Posted by Jff007
    If you're talking about the May 2017 one, it hasn't even hit my unlocked Priv. From what I've been hearing, it's out on the DTEK 50's only.
    My phone is on the October 5 security patch I'm very behind and I don't know why
    05-07-17 11:18 PM
  6. Wezard's Avatar
    Wezard
    Trusted Member
    Originally Posted by goku_vegeta
    Is the device purchased from AT&T?

    If so, you will get these patches when and if AT&T pushes them out.
    I fixed it for you.
    zephyr613 and goku_vegeta like this.
    05-08-17 05:52 AM
  7. anon(8982767)'s Avatar
    anon(8982767)
    Originally Posted by Wezard
    I fixed it for you.
    But that's crazy that I'm behind from 2016 October
    05-08-17 04:01 PM
  8. thurask's Avatar
    thurask
    Trusted Member
    Ambassador
    Originally Posted by naorrazla
    But that's crazy that I'm behind from 2016 October
    If you want, you could try loading a factory image for the latest available OS for your AT&T Priv (AAJ925/March 2017).
    05-08-17 06:20 PM
  9. prplhze2000's Avatar
    prplhze2000
    Mine is stuck on November.

    Posted via CB10
    05-08-17 08:48 PM
  10. anon(8982767)'s Avatar
    anon(8982767)
    Originally Posted by prplhze2000
    Mine is stuck on November.

    Posted via CB10
    Wow that's bad
    05-09-17 09:39 PM
  11. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by prplhze2000
    Mine is stuck on November.

    Posted via CB10
    Check out Post 12 in this thread and maybe contact and check that something similar did not happen

    http://forums.crackberry.com/blackbe.../#post12869735
    05-10-17 12:11 AM
  12. dillyyo's Avatar
    dillyyo
    Originally Posted by naorrazla
    My phone is on the October 5 security patch I'm very behind and I don't know why
    I had the same issue when I first got my Priv at the beginning of this year. You need to call ATT support and have them manually push the updates because when it's that far behind, the phone won't automatically get them. You might have to call them back a few times because you are like 6 updates behind.
    05-10-17 12:29 AM
  13. wazdat's Avatar
    wazdat
    I work in an IT department at a large law firm and have had several Privs cross my desk that were outdated including a couple that were still on OS 5.1.1.

    I factory reset them and if they didn't update during the initial configuration I would check for updates in settings and then roll the date forward a couple of days, check again. Lather, rinse, repeat but I finally succeeded in getting the OS and all security updates on them.

    Your mileage may vary...
    FF22 likes this.
    05-10-17 10:00 AM
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