1. tilgaztizi's Avatar
    I get a message on my Priv saying there is a system update available. Unfortunately it does not tell me anything else about the update which I find petty odd.
    Be that as it may, when I click Download it chugs for a while and then says that the update failed. Tried this on 2 different Privs several times and both fail.
    Is anybody else having this problem and what can be done about it.

    Also, the date on the Android security patch level on one is July 5, 2016, on the other one it says September 5, 2017. Where or how do I get the latest security patch update?

    Thanks!
    Kat580 likes this.
    01-05-18 10:50 PM
  2. Soapm's Avatar
    Use the autoloader to bring you up to date then call it a done deal...
    01-05-18 11:21 PM
  3. Rico4you's Avatar
    Last update for PRIV I think was October 5th. BlackBerry did announce NO more security updates for PRIV. But would put out updates if high risk discovered. Now with recent security issues discovered RE Intel let's see what BlackBerry does?
    01-07-18 12:38 PM
  4. tilgaztizi's Avatar
    @ Soapm - Apparently autoloader wipes the phone. Have no interest in that so will have to live with what I got. Still think it's absurd that it can't install the update and won't give me a reason as to why not. This phone was introduced just over 2 years ago and already does not have proper support anymore. I'm done with BB.
    Last edited by tilgaztizi; 01-09-18 at 11:42 AM. Reason: Indicate response
    01-09-18 11:41 AM
  5. thurask's Avatar
    01-09-18 11:48 AM
  6. tilgaztizi's Avatar
    @thurask - Thanks for the great suggestion. Don't know why it did not come up in my searches, but it worked like a charm !
    Rico4you likes this.
    01-14-18 10:45 PM
  7. tilgaztizi's Avatar
    @thurask - Thanks for the great suggestion. Don't know why it did not come up in my searches, but it worked like a charm !
    01-14-18 10:45 PM

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