[jt597]

How do I get it back to normal?

Posted w/ "El Priv"

[paulwallace1234]

Just reboot it, long pressing the power off option turns it on

[Ment]

A longer explanation

PRIV Troubleshooting Guide

Step 9 – Safe Mode

The next step is placing your device into safe mode.

When used, Safe Mode will disable any third party apps or games you have installed. As a result of this, should your device not exhibit the issue while in Safe Mode it’s safe to assume the issue is specific to an app or game you have installed.

Press and hold the power key
Tap and hold Power off when it appears
When prompted, tap OK to reboot to Safe Mode

To get out of Safe Mode, press and hold the power key followed by tapping Reboot.

After testing, should your device not exhibit any issues, the next step is to remove recently installed applications one by one until the issue is resolved.

[FF22]

edited: figured it out!

How do you get it into Safe Mode?

Wrong:

I thought I read that you press/hold Power Button till the first power-off/restart prompt and then press it again for three seconds. But I never get beyond the power-off/restart prompt.

Right:

You do press/hold the Power button for the prompt. BUT then you press and hold the text line: "Power Off" to get into Safe Mode.

(which is what the poster above me said)