1. lonestar1135's Avatar
    FIXED: Talked with Tier 2 support (go straight to them if you've tried everything listed below). Turned my phone off, he re-synced my phone with the network like it was starting new and it came back.

    Good Afternoon,

    Priv: ATT: 6.0.1: AAG202 (Beta MM)

    Woke up this morning to that notification and have no idea how to fix it.

    - Bill is paid
    - Data Usage Limit is turned off
    - Rebooted in safe mode and it still happens

    Any suggestions would be great

    thanks
    Last edited by lonestar1135; 09-02-16 at 12:54 PM.
    09-02-16 12:14 PM
  2. tickerguy's Avatar
    Call the carrier.

    They're forcing you off data; it's not the phone. AT&T is known to do this sometimes when it runs into serious capacity trouble on a random basis, and then will drop it a short while later (presumably they hit someone else!)
    lonestar1135 likes this.
    09-02-16 12:47 PM
  3. lonestar1135's Avatar
    Call the carrier.

    They're forcing you off data; it's not the phone. AT&T is known to do this sometimes when it runs into serious capacity trouble on a random basis, and then will drop it a short while later (presumably they hit someone else!)
    After an hour and a half and being transferred 5 times, just turned my phone off, they re-synced it and it's working again. Very well may have been that and they put me back on. I am in Florida and with the hurricane, it may have and some kind of influence, but glad it's fixed. Thanks!
    09-02-16 12:56 PM

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