PSA: SOL if your organization blocks BlackBerry devices
- For those of you who are planning on buying the Priv thinking you can use the Hub again in an organization that dissallows BlackBerry devices by device rules then you will be out of luck.
I filed a support case because the Gmail App works it announced itself as android. For some reason the Hub App is hard oded as BlackBerry.
Guess what their response was after I said don't give me that as a response.
"Tell your mail Administrator to change the rule"
If it were that easy I would still be on a BlackBerry 10! What's the point of moving to Android to get more user base when we still can't use the damn software on the phone that makes it a differentiator!
I sincerely hope somebody at blackberry is watching these kinds of posts because I just bought an overpriced Android phone with features I can't use.
Tired of being the one laughed at when I proudly stand by my purchase. If you are going to turn your back on your supporters with suggestions like tell your 300,000 plus employee company to just change their Enterprise rules for allowing phones that are specially blocked on PURPOSE then you've just lost another long time fan and supporter.
This is ridiculous!
Posted via the CrackBerry App for Android11-20-15 10:12 PMLike 0 - Honestly, the enterprise needs to change the rule.
They probably block anything with a wildcard of "BlackBerry" in the identifier. They should whitelist whatever the Android Hub identifier is if they approve the Priv for use in their environment.
BlackBerry is identifying their mail handling Client correctly and it's up to your enterprise whether to allow it or not.
The only thing that would be a bug on the BlackBerry side is if it was identifying as "BlackBerry 10 OS 10.3.2.1357" or something.
Posted via CB10nickdollimount likes this.11-20-15 10:42 PMLike 1 - The Android Hub requires Blackberry Services to work and i suspect this may be the reason for your issue11-20-15 10:45 PMLike 0
- For those of you who are planning on buying the Priv thinking you can use the Hub again in an organization that dissallows BlackBerry devices by device rules then you will be out of luck.
I filed a support case because the Gmail App works it announced itself as android. For some reason the Hub App is hard oded as BlackBerry.
Guess what their response was after I said don't give me that as a response.
"Tell your mail Administrator to change the rule"
If it were that easy I would still be on a BlackBerry 10! What's the point of moving to Android to get more user base when we still can't use the damn software on the phone that makes it a differentiator!
I sincerely hope somebody at blackberry is watching these kinds of posts because I just bought an overpriced Android phone with features I can't use.
Tired of being the one laughed at when I proudly stand by my purchase. If you are going to turn your back on your supporters with suggestions like tell your 300,000 plus employee company to just change their Enterprise rules for allowing phones that are specially blocked on PURPOSE then you've just lost another long time fan and supporter.
This is ridiculous!
Posted via the CrackBerry App for Android
вιaсĸвεггч� ᕵяiv (STV100-3 Rogers Wireless)via CB for Android 5.1.111-20-15 11:02 PMLike 0 - These are the screenshots - as you can see the Android Hub is sending a different device type string than the Gmail app on the same device! I think they should look at other Android mail apps like Touchdown where they let you choose or put your own devicetype string. They will run into more problems if they are planning on releasing the hub to other devices if its hardcoded as Blackberry. I think they should consider this a bug or feature request and not simply tell the organization to just change their entire policy for phone that's supposed to be identifying itself as Android in the first place. That's the whole premise I bought the phone, that it will be allowed because its Android but I'll be able to still get my Blackberry Goodness (as much as possible anyway) through their apps. I guess I'm in the minority or maybe the screenshots have cleared up what I'm saying?
Attachment 381468Attachment 38147011-20-15 11:26 PMLike 0 - Has nothing to do with the apk. The phone comes with 2 mail apps pre-loaded - the Hub and Gmail - both will allow you to add exchange accounts. Gmail works, the Hub is blocked. I will post screen shots and it will explain why. The Hub app on the Priv device is reporting the same as it would being on BB10 device, that its not Android but Blackberry as the devicetype.11-20-15 11:35 PMLike 0
- Honestly, the enterprise needs to change the rule.
They probably block anything with a wildcard of "BlackBerry" in the identifier. They should whitelist whatever the Android Hub identifier is if they approve the Priv for use in their environment.
BlackBerry is identifying their mail handling Client correctly and it's up to your enterprise whether to allow it or not.
The only thing that would be a bug on the BlackBerry side is if it was identifying as "BlackBerry 10 OS 10.3.2.1357" or something.
Posted via CB1011-20-15 11:37 PMLike 0 - Honestly, the enterprise needs to change the rule.
They probably block anything with a wildcard of "BlackBerry" in the identifier. They should whitelist whatever the Android Hub identifier is if they approve the Priv for use in their environment.
BlackBerry is identifying their mail handling Client correctly and it's up to your enterprise whether to allow it or not.
The only thing that would be a bug on the BlackBerry side is if it was identifying as "BlackBerry 10 OS 10.3.2.1357" or something.
Posted via CB1011-20-15 11:38 PMLike 0 - Sell it and you can get 5 regular android phones for the cash you get! Or just buy a cheap android for work if you cant part with it! Life is too short
Blackberry Passport Running 10.3.2.278911-21-15 02:45 AMLike 0 - This message although serving a purpose is a bit confusing. I currently have my passport working fine with my company's active exchange.
If BB10 works flawless with hub etc would that mean there would be no reason for the priv not to work ?
Thanks11-21-15 04:30 AMLike 0 - For those of you who are planning on buying the Priv thinking you can use the Hub again in an organization that dissallows BlackBerry devices by device rules then you will be out of luck.
I filed a support case because the Gmail App works it announced itself as android. For some reason the Hub App is hard oded as BlackBerry.
Guess what their response was after I said don't give me that as a response.
"Tell your mail Administrator to change the rule"
If it were that easy I would still be on a BlackBerry 10! What's the point of moving to Android to get more user base when we still can't use the damn software on the phone that makes it a differentiator!
That they chose to use a different OS doesn't mean that it's not a Blackberry.11-21-15 06:30 AMLike 2 - Has nothing to do with the apk. The phone comes with 2 mail apps pre-loaded - the Hub and Gmail - both will allow you to add exchange accounts. Gmail works, the Hub is blocked. I will post screen shots and it will explain why. The Hub app on the Priv device is reporting the same as it would being on BB10 device, that its not Android but Blackberry as the devicetype.
But in fact it is different--the non-BB parts of the phone work, right? So where's your actual beef? You made a decision to roll the dice and try it, knowing that the odds were WELL toward failure. And it failed. So? You do have Android functionality out of it.
Question: why does your organization disallow Blackberries?Mecca EL likes this.11-21-15 06:33 AMLike 1 -
Posted via the CrackBerry App for Android11-21-15 07:27 AMLike 0 -
Posted via the CrackBerry App for Android11-21-15 07:28 AMLike 0 -
Posted via the CrackBerry App for Android11-21-15 07:33 AMLike 0 - Which is 100% correct. Where's the problem? You knew going in that your organization blocks Blackberry; why would you assume this would be any different?
But in fact it is different--the non-BB parts of the phone work, right? So where's your actual beef? You made a decision to roll the dice and try it, knowing that the odds were WELL toward failure. And it failed. So? You do have Android functionality out of it.
Question: why does your organization disallow Blackberries?
The MDM they use does not support blackberry. Only Android.
They should do what the Touchdown App does where you can set the DeviceType string yourself.
I didn't realize everyone is so negative in this forum. This type of close minded thinking of oh well you are screwed when it's something they can fix in the software is what's going to kill blackberry.
Bottom line if you are going to make an Android phone then make sure apps work on Android only mdms .
This post is to help people understand how the device works. So please take my disappointment with a grain of salt.
Posted via the CrackBerry App for Androideacus likes this.11-21-15 07:43 AMLike 1 -
The support channel was not helpful at all.
Posted via the CrackBerry App for Android11-21-15 08:00 AMLike 0 - For those of you who are planning on buying the Priv thinking you can use the Hub again in an organization that dissallows BlackBerry devices by device rules then you will be out of luck.
I filed a support case because the Gmail App works it announced itself as android. For some reason the Hub App is hard oded as BlackBerry.
Guess what their response was after I said don't give me that as a response.
"Tell your mail Administrator to change the rule"
If it were that easy I would still be on a BlackBerry 10! What's the point of moving to Android to get more user base when we still can't use the damn software on the phone that makes it a differentiator!
I sincerely hope somebody at blackberry is watching these kinds of posts because I just bought an overpriced Android phone with features I can't use.
Tired of being the one laughed at when I proudly stand by my purchase. If you are going to turn your back on your supporters with suggestions like tell your 300,000 plus employee company to just change their Enterprise rules for allowing phones that are specially blocked on PURPOSE then you've just lost another long time fan and supporter.
This is ridiculous!
Posted via the CrackBerry App for Android
Posted via the CrackBerry App for AndroidMecca EL likes this.11-21-15 08:11 AMLike 1 -
If Gmail or other apps works on my Priv and say they are android so should the Hub App or at least give an option.
Posted via the CrackBerry App for Android11-21-15 08:25 AMLike 0 -
Frankly, if their MDM doesn't also support iOS, if it supports only Android, then you're dealing with a badly run organization to begin with--and you can't blame Blackberry for anything here.11-21-15 09:05 AMLike 2 - But that wouldn't fix THEIR problem. They'd think they have some control over your device, when in fact they may not.
Frankly, if their MDM doesn't also support iOS, if it supports only Android, then you're dealing with a badly run organization to begin with--and you can't blame Blackberry for anything here.
It's one of the largest brands in the world that I work for so badly run or not that's the way companies are going.
I think only BES can do all 4. And theyvdont use BES any more.
Posted via the CrackBerry App for Android11-21-15 10:00 AMLike 0 - This is not the fault of BlackBerry. The Hub is a product of BlackBerry, how else would have have them identify it? The fact that your company's MDM blocks BlackBerry actually says somehow about them.
...still, I feel for you. Maybe BlackBerry should change the identifier to Notifications Hub. But you can't really blame them for using THEIR name on THEIR app.
Posted via CB10Mecca EL likes this.11-21-15 10:22 AMLike 1 - This is not the fault of BlackBerry. The Hub is a product of BlackBerry, how else would have have them identify it? The fact that your company's MDM blocks BlackBerry actually says somehow about them.
...still, I feel for you. Maybe BlackBerry should change the identifier to Notifications Hub. But you can't really blame them for using THEIR name on THEIR app.
Posted via CB10
The Hub team has responded to me and they said they are working on a solution, so obviously what I am asking for must make sense.
I should have put this in the Android forum because everyone here still has the luxury have having blackberry supported in their place of work.
I really want this company to succeed, however can I recommend and tout the value of the Hub if it doesn't even work. I thought moving to Android would be a breakthrough for these types of situation but what's the point of the flagship apps are blocked.
Again if any of you were in my situation you would understand how depressing this is.
Posted via the CrackBerry App for Android11-21-15 10:32 AMLike 0
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PSA: SOL if your organization blocks BlackBerry devices
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