1. s1ay3r's Avatar
    Whenever I try and unlock my Priv with the picture password, the color squares where you're supposed to put the # you chose into keep jumping around causing me to have to keep trying. Some times it does it so many times I have to type in BlackBerry and password, so I'm worried its going to keep doing that till the phone wipes itself. Any reason the Priv does this? My Passport and Classic have never done this.
    T I A.
    07-23-17 10:08 PM
  2. KPR1976's Avatar
    Have you tried re-doing the picture password setup and maybe trying a different picture? I have never seen this on my Priv
    FF22 likes this.
    07-23-17 11:47 PM
  3. Gigolo69's Avatar
    I've been wanting to try this option but am scared I'll lock myself out of Phone
    07-25-17 06:58 AM
  4. s1ay3r's Avatar
    I haven't yet but I will try. It doesn't do it every time, maybe 75% of the time. Stresses me out.
    07-25-17 05:32 PM
  5. s1ay3r's Avatar
    I changed the picture and since then I haven't had anymore issues. Thank you.
    08-03-17 07:54 AM
  6. 1122334455667788's Avatar
    I've been wanting to try this option but am scared I'll lock myself out of Phone
    If you're running Marshmallow, you don't need to worry.
    Failure to enter the picture password 5 times in a row causes the phone to ask for your regular password/pin.
    Just make sure you don't forget your password from lack of use.
    s1ay3r and FF22 like this.
    08-03-17 08:41 AM
  7. Gigolo69's Avatar
    If you're running Marshmallow, you don't need to worry.
    Failure to enter the picture password 5 times in a row causes the phone to ask for your regular password/pin.
    Just make sure you don't forget your password from lack of use.
    Good to know.. Ill give it a go next rainy day home
    08-03-17 02:55 PM
  8. tfitzpat03's Avatar
    I like it better than the swipe method I was using. It seems more secure because if anyone else tried it, they wouldn't have any idea how to unlock lol.
    Gigolo69 likes this.
    08-03-17 03:37 PM

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