1. anon(4297019)'s Avatar
    A friend of mine just brought over a Priv that won't turn on. Pressing the power button and letting go we get 2 yellow flashes. Holding the power down and keeping it pressed it will flash yellow for about 10 seconds. I've also tried holding the power button down for 30 seconds to try a hard reset to no effect. Any ideas?

    Passport SQW 100-1 OS 10.3.2.2813 Winnipeg,MB
    07-04-16 01:43 PM
  2. CB-BB-BBM's Avatar
    Try charging it, leave it plugged in for a bit.
    07-04-16 01:49 PM
  3. anon(9353145)'s Avatar
    Try downloading the latest autoloader from Thurask for your carrier / device. It's new with no data? Autoloader wipes everything, fyi. Most stuff will backup to Google automatically, but not sms / call history.

    Posted via CB10
    07-04-16 01:50 PM
  4. anon(4297019)'s Avatar
    Try charging it, leave it plugged in for a bit.
    I have it plugged in now and there is no indication that it is charging, no LED charging or screen activity. Should the LED be flashing when it is charging? Also just tried pushing the mute button and I get a solid blue LED and the phone vibrates once....??

    Meanwhile I'll leave it on the charger.


    Passport SQW 100-1 OS 10.3.2.2813 Winnipeg,MB
    07-04-16 02:11 PM
  5. ardakca's Avatar
    Hold down power and volume down rocker.
    07-04-16 02:38 PM
  6. anon(679606)'s Avatar
    Hold down power and volume down rocker.
    Hold the power buttn for a full 32 seconds no matter what the screen says...

    Posted via the CrackBerry App for Android
    07-04-16 03:09 PM
  7. anon(4297019)'s Avatar
    Hold down power and volume down rocker.
    Nothing happens. That's supposed to allow for installation of the OS, correct?

    Passport SQW 100-1 OS 10.3.2.2813 Winnipeg,MB
    07-04-16 03:10 PM
  8. anon(4297019)'s Avatar
    Hold the power buttn for a full 32 seconds no matter what the screen says...

    Posted via the CrackBerry App for Android
    The screen is dark. I'm going to leave it on the charger overnight and if there is still no activity when trying a 32 second hard reset or a 32 second power/volume down press I'm gonna throw this phone back at my friend.

    Passport SQW 100-1 OS 10.3.2.2813 Winnipeg,MB
    anon(870071) likes this.
    07-04-16 03:54 PM
  9. CB-BB-BBM's Avatar
    I think the yellow light is when battery is way to low, so let it charge for a few hours, then try holding power button for 30 sec,
    07-04-16 04:10 PM

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