1. metalriff's Avatar
    Admin please delete I figured it out. Thanks
    Last edited by metalriff; 08-28-16 at 10:00 AM.
    08-28-16 09:40 AM
  2. Mirko935's Avatar
    When you connect your phone to your PC there is a notification which shows in what mode your phone is connected. It defaults to "Charge only". Tap on it and you will see a menu that allows you to change it to "File transfer" mode.

    Also, you might consider using AirDroid to copy files so you can connect it using Wi-Fi, it's simpler
    WT44 likes this.
    08-28-16 09:52 AM
  3. IamLadyK's Avatar
    Please tell me what you did to get the option to show. My Priv only charges when I connect it to my Surface Pro 3 via USB. There is no message or option to change from charging. I even went to the Developer setting and attempted to change how the USB responds there, it switched back to charging. I attempted to restart the phone and my Surface several times, but was unable to do anything other than charge my device.

    Posted via CB10 on BlackBerry Z30
    08-28-16 11:52 AM
  4. Mirko935's Avatar
    Maybe it's a matter of USB drivers? Have you installed them? PRIV - New BlackBerry Android Secure Smartphone - Global

    Interestingly, when you go to download them it says this:
    - Fixes an issue with Microsoft Surface Pro 3 tablets, as well as supports the new Android M release.
    FF22 likes this.
    08-28-16 11:57 AM

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