[K1000brokepriv]

Hello guys,

I'll start off by saying that i'm french so, excuse my english !

I have a Blackberry Priv that's 3 years old now I think. I use to do factory resets from times to times when it seems "tired"... But I haven't done one in a year.

So yesterday, I tried to do one, and it didn't work on the first try (it blocked just like when an application doesn't respond). So I restarted the device, it was on my 3rd or 4th try that I could access the screen where you see the little Bugdroid working.

This kind of screen : https://i.ytimg.com/vi/n7hGT4ewCOo/maxresdefault.jpg

But it took a really really long time on that screen, maybe like an hour and a half. So I thought that it had bugged again so I tried to restart the device, I think I did a long press, more than 10 seconds (Does it qualify as a hard reset ?)

And when it booted, it got stuck on the bootloader menu.

This screen : https://crackberry.com/sites/crackbe...k60-reload.jpg

It flashes white, red, green and blue led ;
"continue the bootup" won't do anything,
"reboot into fastboot" brings me to that screen,
and " turn off the device" turns off the device.. (however when its plugged, it reboot into that screen directly).

I tried the 32 second boot : did nothing.
I tried to plug it with different chargers that have work in the past : did nothing
I tried to let the battery die and plug it once again : did nothing
I tried to clean the buttons : did nothing

After reading most posts about this kind of problems, it seems like the solution is to do an Autoloader with my computer ?
I am not really familiar with the process, is there anywhere I could find more informations or a video tutorial guiding me ?
And also, how can I be sure that I choose the right Android OS and that i'm not killing my device as I am installing the wrong one..

From this page : https://www.blackberry.com/us/en/sup...roid-os-reload Right ?

Thank you for reading my post !

[Dunt Dunt Dunt]

From this page : https://www.blackberry.com/us/en/sup...roid-os-reload Right ?

Thank you for reading my post !

That's all you need.... download the file to your PC or MAC and then follow the link to the instructions to install it (either PC or Mac).

[jfguay2]

That's all you need.... download the file to your PC or MAC and then follow the link to the instructions to install it (either PC or Mac).

Am trying to resuscitate an old PRIV device and am stuck too on the Bootloader menu. As far as tracking down the proper autoloader version to use, there is nothing available anymore, that I could find, except versions on sketchy websites, that contains harmful content.

Any suggestions?

Jay