Priv Spontaneously reboots (Not bootloop)
Dear Crackberry community, If anyone out there can help with an issue I'm having with my Blackberry Priv, I'd appreciate the guidance.
I purchased a new AT&T unlocked Priv back in April for use with T-Mobile from a private party (no warranty). I kept the February Lollipop build on it all of this time and had no issues with the phone, but two days ago the phone started to shut down without warning or notification when I wasn't using it. I tried hard resets, clearing the cache, running it in safe mode, airplane mode, with the different radios on and off, but the problem persisted so I updated to the appropriate December MM build using BB's official autoloader. The phone still shuts down frequently, but under MM then also reboots. It will work for a time but then reset when I stop using it again. I tried safe mode, replacing the sim, leaving it in airplane mode and even checked to make sure the battery was well connected, but I'm still having the same problem. Also, it get's very hot in my pocket which it did not used to do (Only significant draw is from the screen and system apps.). It previously seemed to only shut down during idle, but, earlier today it did so after a system freeze while I was using it.
The only clue that I have is that when the phone is plugged it stays on and works normally.
Any ideas? Tomorrow I'm going to disassemble it to make sure all of the connections are secure, but I'm not hopeful. If anyone out there has had this issue fixed please let me know. There's no other phone on the market with a similar keyboard, but I can't buy another priv unless I understand what happened to this one and can trust it isn't an endemic issue.