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01-29-16 07:48 AM
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  1. bluetroll's Avatar
    OMG.

    I just broke the fret that is above the space bar. I've had the device for 4 days.

    The frets between the keys are not glued down, so with one strong swipe upwards my thumb got caught under the flimsy fret and snapped it.

    WTF?!

    Not to mention the screen is clicking... errrr.

    Edit: image uploaded
    Last edited by bluetroll; 12-21-15 at 06:47 PM.
    12-21-15 06:24 PM
  2. Silverfern's Avatar
    I have seen that happen on a demo device, although it wasn't broken yet

    Posted via the CrackBerry App for Android
    12-21-15 06:26 PM
  3. Bla1ze's Avatar
    That's rough.
    so crow likes this.
    12-21-15 06:31 PM
  4. bluetroll's Avatar
    I'm going to return this to BB for a new one... ugh. This is a like a broken record like when I bought the Passport.

    Hopefully ShopBB takes the return back...
    12-21-15 06:35 PM
  5. LamarStarr's Avatar
    The screen clicking bothers me from time to time!

    Posted via CB10
    12-21-15 09:34 PM
  6. gmoneyroxit's Avatar
    A forum member reported that if you slide the screen up quickly, it won't click but keep in mind this isn't a scientific test.
    12-21-15 11:04 PM
  7. bluetroll's Avatar
    A forum member reported that if you slide the screen up quickly, it won't click but keep in mind this isn't a scientific test.
    That's how the fret snapped! Err...

    Posted via the CrackBerry App for Android
    12-22-15 06:32 AM
  8. AnimalPak200's Avatar
    Look at the scratch marks right below the space bar.


    What are you, a cat?? Trim those claws!

    Posted via CB10
    nokia4life, WT44, byex and 5 others like this.
    12-22-15 06:42 AM
  9. Mark Sb's Avatar
    Look at the scratch marks right below the space bar.


    What are you, a cat?? Trim those claws!

    Posted via CB10
    Ya...what's with all the scratches?
    12-22-15 07:15 AM
  10. bluetroll's Avatar
    Ya...what's with all the scratches?
    It's winter, my skin is dry.
    12-22-15 08:23 AM
  11. xxxmerlinxxx's Avatar
    Dry skin shouldn't be hard enough to scratch plastic

    Priv plastic frets snapped!-71-ag3sdedl._sl1121_.jpg
    12-22-15 08:28 AM
  12. BriniaSona's Avatar
    Heres winter in southern Ontario right now
    Attached Thumbnails Priv plastic frets snapped!-1450794926149.jpg  
    just_luc, Justin Couto and Jonneh like this.
    12-22-15 08:35 AM
  13. FCSC's Avatar
    The frets on the keyboards have never been glued down in any BlackBerry i have owned. It's plastic that's snapped into place, which is a more secure solution imo.

    Posted via CB10
    12-22-15 08:52 AM
  14. bluetroll's Avatar
    The frets on the keyboards have never been glued down in any BlackBerry i have owned. It's plastic that's snapped into place, which is a more secure solution imo.

    Posted via CB10
    If it's snapped in, it's still better than the setup on the Priv! You can actually wiggle them up and down!

    Posted via the CrackBerry App for Android
    12-22-15 08:59 AM
  15. FCSC's Avatar
    If it's snapped in, it's still better than the setup on the Priv! You can actually wiggle them up and down!

    Posted via the CrackBerry App for Android
    Oh wow! I'm still patiently waiting for verizon to release it...

    On the q10 I took the keyboard apart and they had 4 plastic tabs that clicked into the backing, wonder why they didn't do something similar.

    Hopefully you can get it replaced for free

    Posted via CB10
    12-22-15 09:25 AM
  16. bluetroll's Avatar
    Oh wow! I'm still patiently waiting for verizon to release it...

    On the q10 I took the keyboard apart and they had 4 plastic tabs that clicked into the backing, wonder why they didn't do something similar.

    Hopefully you can get it replaced for free

    Posted via CB10
    I assume it is because they had to sacrifice it for the thickness of the device.

    Posted via the CrackBerry App for Android
    12-22-15 09:45 AM
  17. ssbtech's Avatar
    Look at the scratch marks right below the space bar.


    What are you, a cat?? Trim those claws!
    I remember being laughed at for suggesting the cheap plastic around the keyboard would scratch up easily.
    eyesopen1111 likes this.
    12-22-15 10:42 AM
  18. anon(9208252)'s Avatar
    OMG.

    I just broke the fret that is above the space bar. I've had the device for 4 days.

    The frets between the keys are not glued down, so with one strong swipe upwards my thumb got caught under the flimsy fret and snapped it.

    WTF?!

    Not to mention the screen is clicking... errrr.

    Edit: image uploaded
    http://i68.tinypic.com/2q23h5i.jpg
    Wow you wouldn't expect that from BlackBerry , a cheap phone.
    12-22-15 11:54 AM
  19. twbtr's Avatar
    I think it comes down to putting so much in a slim space, remember they were able to incorperate a slider mechanism and didnt make the phone noticeably thicker than most slabs on the market, its bound to have some pretty thin pieces on it.

    Posted via the CrackBerry App for Android
    12-22-15 12:07 PM
  20. ssbtech's Avatar
    They should have used a glass fiber reinforced plastic then.
    12-22-15 12:09 PM
  21. bluetroll's Avatar
    it's definitely really flimsy. Especially since it's a thin piece and the plastic is thin too.

    One can easily get their finger nail on it while opening the slider and break it.
    12-22-15 12:17 PM
  22. BB_PP's Avatar
    OMG.

    I just broke the fret that is above the space bar. I've had the device for 4 days.

    The frets between the keys are not glued down, so with one strong swipe upwards my thumb got caught under the flimsy fret and snapped it.

    WTF?!

    Not to mention the screen is clicking... errrr.

    Edit: image uploaded
    http://i68.tinypic.com/2q23h5i.jpg
    They should have used steel frets!

    Posted via Passport
    Jonneh and iorto390 like this.
    12-22-15 12:19 PM
  23. bluetroll's Avatar
    They should have used steel frets!

    Posted via Passport
    I agree... it's quite disappointing really.

    I guess it's the problem when there are moving parts to something... more ways for things to go wrong.

    The good thing tho is, I'm getting a new unit.

    Posted via the CrackBerry App for Android
    12-22-15 12:26 PM
  24. Bla1ze's Avatar
    They should have used steel frets!

    Posted via Passport
    But then you'd just complain about the extra $10 it added to the price lol.
    12-22-15 05:58 PM
  25. anon(9208252)'s Avatar
    But then you'd just complain about the extra $10 it added to the price lol.
    Ten bucks is nothing on a 900 dollar phone.
    iorto390 and AllanQuatermain like this.
    12-22-15 06:20 PM
74 123

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