[J.kharma]

Hi guys,

I'm having issue with physical keyboard of BlackBerry priv after factory reset, key press not responding however I can use gestures or swipe. No idea whether its hardware or software issue.

I have done the test and it has failed all test related to the slide, or pkb the test wouldn't start. yet the back light sensors work fine.
i have tried to flash it with the official auto-loader , i also tired safe mode and all sort of resets- i m running out of options. its just crazy- if it was defective and hardware how come the back-light and gestures still work? i can even type by swiping .
but the keys wont work ... none of them work

Please guide..

Thanks.