1. Edgar Carrizalez's Avatar
    I start to notice problems in my PRIV using WhatsApp, I can not see pictures and videos, when I tap on the pictures I got the message "Download Fail, try later.

    When I use the camera, the image of the new picture can be seen for a few seconds and disappears, I look for them in the device, but there are not new pictures saved.

    I try to download documets from the web, with the same results, no documents saved.

    When I take a screenshot, the screen is not saved, and I get a message that says that the screen shot can be save may be ther is a limited space...

    I installed to the Priv a 64 GB card, farmated as internal space.

    There is more tan 30 GB available. I try to find in configuration, if there is a limit that can be set to a different capacities, but I didn't find any thing

    What can I do?
    09-07-17 04:49 PM
  2. Edgar Carrizalez's Avatar
    Any advice?
    09-14-17 05:38 PM
  3. conite's Avatar
    How much device storage remaining?
    09-14-17 05:42 PM
  4. sreekhar123's Avatar
    Me to facing the same problem
    09-19-17 08:36 AM
  5. glwerry's Avatar
    Start by re-booting your phone.

    Do the hard boot, holding your power button down for 32 seconds - that's like pulling the battery.

    If that doesn't work, then check your settings. My PRIV works just fine.
    09-19-17 04:25 PM
  6. Campwarhol's Avatar
    I solved this problem by going to settings, Storage and USB, Select the SD card, then the top right triple dots.... Eject. ... read the warning.... Eject at the bottom.... Then... Select the SD Card .... Then MOUNT. It will work again. However this is a quick fix and will not fix the problem permenetly.
    05-14-18 10:01 AM

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