[Centerman66]

I have a brand new factory-unlocked STV100-1 that is running perfectly except one thing. The camera app is oriented incorrectly. When the Priv is being held in portrait fashion all the icons are sideways, the light meter is sideways......as if i were holding the thing landscape. And picutres taken are landscape!!! When i turn the phone landscape, the icons are correct, but the pictures are portrait. Anybody know a fix? I have already updated the Blackberry Camera app.

SMCV?

[Uzi]

I assume you have try restart?

[Centerman66]

I assume you have try restart?

i have

[FF22]

Download or run Blackberry Virtual Expert and make sure that your sensors are working correctly.

What kind of restart?

From BB blog: How to reset PRIV by BlackBerry | Inside BlackBerry Help Blog

Three restart/reboot methods

The first method, which should be used 99.9% of the time when you want to reboot your device, is using the Reboot option that appears after pressing the Power key.

Press and hold the Power key for 3 seconds
Select Reboot from the menu that is presented

The second reset method should be used if pressing the Power key does not produce the menu with Power Off and Restart. For example, if an app or game you are using won’t close, use this option to restart your device.

Press and hold the Power key for 12 seconds

Third method: Should your device fail to respond, the final reset method is to press and hold the Power key for 32 seconds which is equivalent to removing the battery. This should result in your device booting up successfully.

If it fails to start, however, verify you are not pressing any other keys such as Volume Up, Mute, or Volume Down while performing any of the reset methods listed above. If you use a case for your device you may want to remove it as it might be pressing a button inadvertently.

[Centerman66]

Bad gyro. Thanks for all the input guys.

Posted via the CrackBerry App for Android on my Priv

[smcv]

I'm always amused that the first app people find problems with when they have gyro troubles is the camera
If anyone else experiences the problem where apps will not reorient (including the camera), please PM me so I can relay the information to the sensors team before you reset and potentially fix it.