1. ci00aaj's Avatar
    I've had my Priv since Friday and have noticed something odd tonight.

    I can't seem to activate a PIN code security lock on my device. I have set the phone to lock immediately upon sleep but when I hit the power button to sleep the phone and then press it again to wake it, I am prompted with a lock simple swipe lock screen but no PIN request.

    Is anyone else having the same issue?

    I've also noticed that when I reboot my phone I'm momentarily shown an O2 splash screen...I'm on the giffgaff network in the UK and purchased from carphonewarehouse.

    Could I have a faulty phone?
    11-15-15 04:59 PM
  2. bmercer94's Avatar
    Assuming GiffGaff uses the same network(s) as O2, it could be an O2 model sold by CPW, which would explain the splash.

    As for the PIN lock, i would recommend setting your lock screen back to Swipe, then changing it once more to PIN.
    11-15-15 07:54 PM
  3. ci00aaj's Avatar
    Hey, thanks for that...I figured out what the problem was in the end.

    I have my pebble smart watch connected to the phone and had it ticked as a trusted device which meant it bypasses the lock screen.

    The solution was simply to remove it from trusted devices
    nickdollimount likes this.
    11-16-15 02:31 AM

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