01-05-17 09:00 PM
29 12
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  1. anon(3641385)'s Avatar
    Happy New Year

    I got my long anticipated Priv yesterday, and I think it's still on Lollipop (?). Shouldn't it auto update to Marshmallow?

    New Priv: should it auto update to marshmallow?-screenshot_2017-01-06-09-55-02-1-.jpg
    01-05-17 04:59 PM
  2. conite's Avatar
    Depends. Where did you buy it? What carrier are you on?
    01-05-17 05:02 PM
  3. anon(3641385)'s Avatar
    And it tells me that my system is updated ......
    01-05-17 05:04 PM
  4. anon(3641385)'s Avatar
    Depends. Where did you buy it? What carrier are you on?
    Thanks Conite It"s a brand new, factory unlocked, unbranded priv. Came via HK ...

    And it's Asia Pac, which is right for me in Aus.

    Edit
    I'm on optus in Au, they stock the priv
    01-05-17 05:05 PM
  5. conite's Avatar
    Thanks Conite It"s a brand new, factory unlocked, unbranded priv. Came via HK ...

    And it's Asia Pac, which is right for me in Aus.
    If it's truly factory-unlocked, try removing the sim, rebooting, and checking for updates over WiFi.
    anon(3641385) likes this.
    01-05-17 05:06 PM
  6. anon(3641385)'s Avatar
    If it's truly factory-unlocked, try removing the sim, rebooting, and checking for updates over WiFi.
    Okay, thanks, will try, though it was only yesterday that I got it, and updated it sim free. Much later I put the sim in ....

    Edit
    For what it's worth, it's made in Mexico
    01-05-17 05:08 PM
  7. anon(3641385)'s Avatar
    I've taken the sim out, and the priv is attached to my pc, and no update ...
    New Priv: should it auto update to marshmallow?-screenshot_2017-01-06-10-14-27-1-.jpg
    01-05-17 05:16 PM
  8. conite's Avatar
    The STV100-3 could be either a Canadian carrier branded device, or an unlocked AsiaPac device.

    Either way, you can use the ROW autoloader.

    /blackberry-priv-f440/blackberry-priv-autoloaders-1065667/
    01-05-17 05:19 PM
  9. anon(3641385)'s Avatar
    Thanks, yeah it looks like I'm going to have to use the auto loader .... I was hoping that it would just work, lol ....

    The packaging is regional Singapore, and I'm as confident as I can be that it's new and factory unlocked ...
    01-05-17 05:23 PM
  10. misterabrasive's Avatar
    I've taken the sim out, and the priv is attached to my pc, and no update ...
    Click image for larger version. 

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    Try this little trick. Touch and hold the "check for updates" for 10 or twelve seconds. Then let go. An update may appear. There's a thread around here about that. I did it to get the Marshmallow update on my Verizon Priv.
    anon(3641385) likes this.
    01-05-17 05:26 PM
  11. anon(3641385)'s Avatar
    Try this little trick. Touch and hold the "check for updates" for 10 or twelve seconds. Then let go. An update may appear. There's a thread around here about that. I did it to get the Marshmallow update on my Verizon Priv.
    Thanks for the tip .... it hasn't worked yet, but I'll keep giving it a go ....
    01-05-17 05:30 PM
  12. conite's Avatar
    Thanks, yeah it looks like I'm going to have to use the auto loader .... I was hoping that it would just work, lol ....

    The packaging is regional Singapore, and I'm as confident as I can be that it's new and factory unlocked ...
    Sometimes IMEI numbers get lost in the ether.
    01-05-17 05:39 PM
  13. anon(3641385)'s Avatar
    Sometimes IMEI numbers get lost in the ether.
    Does that mean that my device won't get the security updates automatically as well? Is there something I can do about this situation?

    (Oh my, I was hoping things would 'just work', lol ....)
    01-05-17 05:41 PM
  14. anon(3641385)'s Avatar
    Hang about .... if it's to do with the IMEI number then do I just need to log it with my provider (optus)? (And to think I was in my local optus store here in Sydney yesterday getting them to help me fit the sim card, lol)
    01-05-17 05:44 PM
  15. conite's Avatar
    Does that mean that my device won't get the security updates automatically as well? Is there something I can do about this situation?

    (Oh my, I was hoping things would 'just work', lol ....)
    The fact that you didn't get the last patch, would seem to suggest you won't get the next one either.

    Blackberry pushes updates to factory-unlocked devices in batches, according to IMEI numbers. I'm at a loss as to how this works exactly, and to whom the responsibility of sorting it out lies. Some just seem to get lost in the confusion.

    DTEK60 / Z30
    01-05-17 06:08 PM
  16. anon(3641385)'s Avatar
    I've just rung optus and had them assign my imei number to my account, so here's hoping that will action something behind the scenes so that BB knows that the device is now in use (and not still unopened on a shelf somewhere)
    01-05-17 06:41 PM
  17. FF22's Avatar
    Well, my ShopBB Priv came with Lollipop. I did check for updates (no sim at the time) over wifi and MM was available. I did screw up the download/install (I rebooted rather than allowing it to take its sweet, long time). It did not complete. When I checked for Update again, it said I was up-to-date!!! I then had to wait another few hours, reset my time/date and it came down again. This time it worked.
    anon(3641385) likes this.
    01-05-17 06:59 PM
  18. anon(3641385)'s Avatar
    Well, my ShopBB Priv came with Lollipop. I did check for updates (no sim at the time) over wifi and MM was available. I did screw up the download/install (I rebooted rather than allowing it to take its sweet, long time). It did not complete. When I checked for Update again, it said I was up-to-date!!! I then had to wait another few hours, reset my time/date and it came down again. This time it worked.
    Ahhhh ..... what did you re-set your time/date to?
    01-05-17 07:01 PM
  19. anon(3641385)'s Avatar
    Yeah ..... it works!!

    I set the date to a couple of days ago ..... and now it's auto downloading ..... yeah

    If I could give you 1,000 more thanks FF22 then I would
    FF22 likes this.
    01-05-17 07:27 PM
  20. thurask's Avatar
    Yeah ..... it works!!

    I set the date to a couple of days ago ..... and now it's auto downloading ..... yeah

    If I could give you 1,000 more thanks FF22 then I would
    Did it say which version is downloading?
    01-05-17 07:28 PM
  21. anon(3641385)'s Avatar
    It's taking a long time to shut down after an auto power off .... I'll post after checking ....
    01-05-17 07:32 PM
  22. anon(3641385)'s Avatar
    6.01, security update for december .... its still going through a lot of other updates now .... google store etc

    Is 6.01 the latest version?
    01-05-17 07:56 PM
  23. nfld_sapper's Avatar
    Yes...
    01-05-17 08:17 PM
  24. thurask's Avatar
    6.01, security update for december .... its still going through a lot of other updates now .... google store etc

    Is 6.01 the latest version?
    Yes, but I was wondering which build it is.

    Once it's done, check Settings > About phone > Build number.
    01-05-17 08:22 PM
  25. anon(3641385)'s Avatar
    Yes, but I was wondering which build it is.

    Once it's done, check Settings > About phone > Build number.
    AAH995 ..... does that make sense to you?

    Edit
    How do I get notified re security updates?
    01-05-17 08:33 PM
29 12

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