1. feelmie's Avatar
    Just received my new Priv, set up my picture password security and I have now locked myself out. Obviously I am an ***** but it is locked up as tight as Fort Knox which is a good thing if you want to keep it out of other people's hands, but I can't get in either. I am waiting for a call from support, but in the meantime is there anything else I can do other then send it back and wait for another one?

    Posted via CB10
    11-12-15 03:35 PM
  2. feelmie's Avatar
    By the way I used the picture/number password.

    Posted via CB10
    11-12-15 03:47 PM
  3. feelmie's Avatar
    Problem solved

    Posted via CB10
    11-12-15 06:37 PM
  4. qwerty4ever's Avatar
    The picture password has been shown to be insecure and not as reliable as a standard password. There is an entire thread about issues with picture password.

    BlackBerry Priv with CrackBerry App for Android
    11-12-15 06:53 PM
  5. conite's Avatar
    Problem solved

    Posted via CB10
    How did you solve the problem?

    PassportSQW100-4/10.3.2.2789
    11-12-15 06:55 PM
  6. conite's Avatar
    The picture password has been shown to be insecure and not as reliable as a standard password. There is an entire thread about issues with picture password.

    BlackBerry Priv with CrackBerry App for Android
    I wouldn't say "insecure", but there is no doubt that the implementation of the picture password works differently than what we are used to on BB10.

    PassportSQW100-4/10.3.2.2789
    11-12-15 07:16 PM

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