1. macterp's Avatar
    I thought I had seen this before but cant find it. What credentials are they asking me to confirm and how can I find out which password they need?
    02-09-19 01:14 PM
  2. macterp's Avatar
    does anyone know if this problem has been talked about before?
    02-10-19 12:02 PM
  3. conite's Avatar
    I thought I had seen this before but cant find it. What credentials are they asking me to confirm and how can I find out which password they need?
    Can you elaborate please? Where is it asking, and exactly what is it asking.

    A screenshot would be nice.
    02-10-19 12:45 PM
  4. macterp's Avatar
    tmobile had me remove my aol acct. which is my email for my BlackBerry hub. then go to playstore, and reinstall aol, but now can't add it into hub because not sure of BlackBerry password to add aol into hub?
    02-10-19 01:17 PM
  5. macterp's Avatar
    BlackBerry says emi number says didn't buy direct from BlackBerry (was an insurance replacement for my Q10) so BlackBerry can't with password
    02-10-19 01:19 PM
  6. conite's Avatar
    tmobile had me remove my aol acct. which is my email for my BlackBerry hub. then go to playstore, and reinstall aol, but now can't add it into hub because not sure of BlackBerry password to add aol into hub?
    You don't use an app for email in the HUB. Add the account in the HUB.
    02-10-19 01:32 PM
  7. macterp's Avatar
    when I go in to add the aol acct in the "hub +" , it says "validating server settings" and then after a minute or so says "error... can't connect to server"
    02-10-19 02:01 PM
  8. conite's Avatar
    when I go in to add the aol acct in the "hub +" , it says "validating server settings" and then after a minute or so says "error... can't connect to server"
    You'll need to add the account using manual settings. Google for the settings.

    Settings are here:

    https://www.e-mailsettings.com/android/aol-mail-setup
    02-10-19 02:19 PM
  9. macterp's Avatar
    showing under "incoming password" it says "uw email - watchword" . Am I supposed to enter that exactly?
    02-10-19 03:02 PM
  10. macterp's Avatar
    it actually says watchwoord not watchword
    02-10-19 03:04 PM
  11. conite's Avatar
    it actually says watchwoord not watchword
    Use your AOL password.
    02-10-19 03:08 PM
  12. macterp's Avatar
    You are da man! Greatly appreciate your time and efforts to walk me through this. Thanks! 😁
    02-10-19 03:18 PM
  13. macterp's Avatar
    Cannot believe this is happening again this morning?!?!
    02-12-19 10:01 AM
  14. macterp's Avatar
    completed the process all over again, and it appears problem now taken care of, again.
    02-12-19 10:37 PM
  15. macterp's Avatar
    Priv still rocking like there is no tomorrow!
    Yesterday 03:48 PM
  16. conite's Avatar
    Priv still rocking like there is no tomorrow!
    Funny choice of words.
    Yesterday 04:32 PM

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