1. liddonfew's Avatar
    Was about to answer a call And priv went dead.
    No light
    No charge
    No response to any control
    As far as I remember it had half battery.
    Any suggestions would be welcome it is as if the battery had been disconnected.
    Phone no trouble previously.
    02-11-19 02:02 PM
  2. Bla1ze's Avatar
    Install the BlackBerry Android drivers on your computer if not already installed and plug it in, see if you get a response of any sort out of it from doing so. If the LED's blink or it loads up in any way, it's not totally dead. If you get nothing, then it's likely something failed internally.
    02-11-19 02:07 PM
  3. liddonfew's Avatar
    it seems as though the battery has lost contact with the phone,
    02-11-19 06:04 PM
  4. liddonfew's Avatar
    tried that .No response of any kind.
    when it went it was just as if a fuse had blown ,will open up . Just a case of what to look for.
    02-12-19 12:48 AM
  5. liddonfew's Avatar
    Think I have got over this one.
    After 23 hrs phone came to life again.All. appears good.
    Battery however was quite flat despite having been on charge .
    when it went off it was ringing for an incoming call so may be it got so low that it would not respond in any form even to a charge. The symptoms being the same except that normally it will respond to the charger.I think it took 23 hrs to get enough back to respond again.any food for thought.
    02-12-19 11:05 AM
  6. falbo's Avatar
    How about changing the battery this might help

    Posted via my Awesome passport
    02-13-19 05:10 AM
  7. liddonfew's Avatar
    battery never normally been a problem found a huge number of apps running that had no business to be.Killed all these .Battery seems now back to its usual one day +
    02-14-19 12:06 PM

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