12-31-15 11:43 AM
160 123 ...
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  1. anon(5630457)'s Avatar
    anon(5630457)
    Hey all,

    So I got my Priv a few hours ago and spent a long time setting it up. Then I decided to set a picture password on my phone. Well, I set the number in the spot, and I forgot where the heck it goes. Now I'm locked out of my phone AND the OS didn't ask me to ever input a secondary password in case the picture password failed.

    How do I get back in my phone???
    okanagan likes this.
    11-11-15 03:52 PM
  2. jamesharmeling's Avatar
    jamesharmeling
    Trusted Member
    Sounds like a security wipe is coming up.......

    BlackBerryaholic by choice.
    adjdudley21 and z3user like this.
    11-11-15 03:58 PM
  3. Coach101's Avatar
    Coach101
    This isn't a flaw...it did exactly what is supposed to do...lock out someone without the correct picture password

    Posted via CB10
    11-11-15 03:58 PM
  4. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by jamesharmeling
    Sounds like a security wipe is coming up.......

    BlackBerryaholic by choice.
    How do I do that? I turned that feature off.
    adjdudley21 likes this.
    11-11-15 04:00 PM
  5. John Doe99's Avatar
    John Doe99
    Originally Posted by Coach101
    This isn't a flaw...it did exactly what is supposed to do...lock out someone without the correct picture password

    Posted via CB10
    Lol this is like the fifth time I've seen someone getting locked out (thnx to their pic pass) and have to wait 72hrs or sec wipe

    Posted via CB10
    Lacuna_a_x and adjdudley21 like this.
    11-11-15 04:00 PM
  6. Surago's Avatar
    Surago
    Originally Posted by Retinella
    Hey all,

    So I got my Priv a few hours ago and spent a long time setting it up. Then I decided to set a picture password on my phone. Well, I set the number in the spot, and I forgot where the heck it goes. Now I'm locked out of my phone AND the OS didn't ask me to ever input a secondary password in case the picture password failed.

    How do I get back in my phone???
    This is something that almost happened to me and I knew where the number went and what it was. Got down to my last attempt and puckered my ****. Luckily I got it. It should ask you to set a secondary passkey and before it sets let you know it'll wipe after ten failed attempts before you set this.

    Posted via the CrackBerry App for Android
    11-11-15 04:01 PM
  7. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by Coach101
    This isn't a flaw...it did exactly what is supposed to do...lock out someone without the correct picture password

    Posted via CB10
    No. It did not ask me to set up a pin or secondary password.
    11-11-15 04:01 PM
  8. shabbs's Avatar
    shabbs
    Originally Posted by Coach101
    This isn't a flaw...it did exactly what is supposed to do...lock out someone without the correct picture password
    From what I recall when I setup Picture Password on BB10, it also had you set a Device PIN which you are prompted for if there are too many errors on Picture Password. Seems like the PRIV does not do that.

    As someone else mentioned, a security wipe may be in the near future.
    11-11-15 04:01 PM
  9. John Doe99's Avatar
    John Doe99
    Ah yes...#1 phone flaw is user error

    Posted via CB10
    11-11-15 04:01 PM
  10. bigbadben10's Avatar
    bigbadben10
    Major flaw of the user you mean OP. Sorry bro but you messed up not the mobile.

    Posted by my fabulous red Passport
    wincyUt likes this.
    11-11-15 04:02 PM
  11. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by shabbs
    From what I recall when I setup Picture Password on BB10, it also had you set a Device PIN which you are prompted for if there are too many errors on Picture Password. Seems like the PRIV does not do that.

    As someone else mentioned, a security wipe may be in the near future.
    It did not ask me to set up a secondary password or PIN. This is something it should have done, from my understanding.

    Also, I turned off device wipe after 10 times. Ugh. Now I'm going to have to go to the AT&T store to get this damn thing figured out.
    11-11-15 04:03 PM
  12. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by bigbadben10
    Major flaw of the user you mean OP. Sorry bro but you messed up not the mobile.

    Posted by my fabulous red Passport
    No. I didn't. It was supposed to set up a PIN or something. It did not ask me to do this.
    11-11-15 04:03 PM
  13. Surago's Avatar
    Surago
    Originally Posted by John Doe99
    Ah yes...#1 phone flaw is user error

    Posted via CB10
    This isn't user error. I firmly believe the security of the picture password is too sensitive. I never had this problem on my z10. I only ever failed an attempt due to random finger swiping. I almost failed all ten times because the number was off 1/100th of a mm.

    Posted via the CrackBerry App for Android
    southlander likes this.
    11-11-15 04:04 PM
  14. anon(2313227)'s Avatar
    anon(2313227)
    picture password defaults to typing a pin once you do it too many times wrong.
    To activate Picture password you have to enable PIN didn't you?
    11-11-15 04:05 PM
  15. dalinxz's Avatar
    dalinxz
    Is there BlackBerry Protect on the phone, if so can't you reset and/or unlock phone from the web?

    Posted via CB10
    11-11-15 04:05 PM
  16. shabbs's Avatar
    shabbs
    This may have been intentional on BlackBerry's part to "harden" the phone by forcing a single authentication path as opposed to having a secondary one that could be further exploited. Just spit balling.
    11-11-15 04:06 PM
  17. bobshine's Avatar
    bobshine
    Code 14 error! The problem is 14 inches in front of the screen! Lol

    That's unfortunate. I wouldn't call it a flaw though, it's designed to do just that. On BlackBerry 10 the biggest complain with picture password was that people forget their secondary password since they never use it.

    Nothing much you can do. I don't have a Priv... some phone will wipe (like BlackBerry), some phone will lock you up for a certain period. Good luck !

    Posted via CB10
    John Doe99 and Nugzie like this.
    11-11-15 04:06 PM
  18. shabbs's Avatar
    shabbs
    Originally Posted by deremi
    picture password defaults to typing a pin once you do it too many times wrong.
    To activate Picture password you have to enable PIN didn't you?
    Sounds like that is not enforced with the PRIV like it is with BB10.

    In the video linked below, you can see them setup the picture password, it does not prompt for a Device PIN.

    PRIV by BlackBerry and Picture Password
    berry_f30 likes this.
    11-11-15 04:14 PM
  19. Spinal's Avatar
    Spinal
    Good thing you just set it up, do a restore and start over and save yourself a lot of time, and maybe a more simple password method next time.
    11-11-15 04:16 PM
  20. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by Spinal
    Good thing you just set it up, do a restore and start over and save yourself a lot of time, and maybe a more simple password method next time.
    Okay. How do I manually wipe the phone? I disabled that function on the lock screen.

    We've already established I'm a moron, can we move past this?
    11-11-15 04:18 PM
  21. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by dalinxz
    Is there BlackBerry Protect on the phone, if so can't you reset and/or unlock phone from the web?

    Posted via CB10
    No.
    11-11-15 04:20 PM
  22. anon(580947)'s Avatar
    anon(580947)
    Can you change the title of the post please? It's not a flaw that you encountered.

    Posted via CB10
    John Doe99 and Adam Frix like this.
    11-11-15 04:21 PM
  23. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by maxpowerxiii
    Can you change the title of the post please? It's not a flaw that you encountered.

    Posted via CB10
    No. Not asking me to set up a secondary password/PIN is a huge flaw. I now have a 10 ounce useless brick.
    11-11-15 04:21 PM
  24. anon(5630457)'s Avatar
    anon(5630457)
    Originally Posted by deremi
    picture password defaults to typing a pin once you do it too many times wrong.
    To activate Picture password you have to enable PIN didn't you?
    The software did not have me do this.

    The snark is really annoying.
    11-11-15 04:22 PM
  25. Quorist's Avatar
    Quorist
    Originally Posted by Retinella
    Okay. How do I manually wipe the phone? I disabled that function on the lock screen.

    We've already established I'm a moron, can we move past this?
    Maybe you find something here, it's about the same problem in BB10 phones

    http://forums.crackberry.com/ask-que...ssword-989912/

    Posted via the CrackBerry App for Android
    11-11-15 04:28 PM
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