[feltemp]

I'm running Windows 10 and I am planning to update my PRIV from Lollipop to Marshmallow. However, after installing the USB driver which I downloaded from here, I couldn't find it on my computer. I tried searching it. When I checked the Programs and Features, it's there. But I couldn't even find the executable file to open the app.

Help please.

[thurask]

It's not an app, just plug in the Priv and make sure it's set to MTP/PTP (check the notification you get when you plug it in).

[feltemp]

Thank you for the help! I have successfully updated my PRIV.

[Rude333]

I have the same problem, I dont even know what mtp/ptp is

[FF22]

I have the same problem, I dont even know what mtp/ptp is

If you Swipe down to see the various notifications, there will be one that says something like: "in charging mode - tap to change"

So tap that notice and then select the SECOND option - File Transfers.

Then look in Win Explorer for the Priv or BB STVxxxxxxx. Click on it to see the internal and sd-card modules.

[HarvMan]

Hi, after plugging in on USB, swipe down on the home screen, tap on Charging Mode.
Then tap on File Transfers (MTP).

[Rude333]

Didnt see that yet, I will check that later this week
This should show up when I connect with USB at my laptop at all times?

[FF22]

Didnt see that yet, I will check that later this week
This should show up when I connect with USB at my laptop at all times?

I think so. This came with the Marshmallow update. (before that it actually just connected which was nicer).