09-19-17 02:12 PM
34 12
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  1. Francis Sandall's Avatar
    Since my update to Marshmallow I now haven't got the option when holding down the on/off button, just switch off or restart. Any idea anyone, thanks.....
    05-16-16 10:07 AM
  2. Brulging_Jersey's Avatar
    Turn it off, then turn it back on again?
    05-16-16 10:47 AM
  3. smart548's Avatar
    Isn't restart = reboot?!? :-S

    Posted via CB10
    StawneyTW and FishhPoohh like this.
    05-16-16 10:57 AM
  4. laid-back's Avatar
    Isn't restart = reboot?!? :-S

    Posted via CB10
    i always thought that, but apparently it's something else!
    05-16-16 12:32 PM
  5. velkod's Avatar
    Hold power button plus volume down till it restarts
    05-16-16 12:49 PM
  6. TheNoseybonk's Avatar
    You just keep power pressed down for about 15-20 seconds and it'll reboot .

    Posted via the CrackBerry App for Android
    05-16-16 12:54 PM
  7. andy957's Avatar
    Since my update to Marshmallow I now haven't got the option when holding down the on/off button, just switch off or restart. Any idea anyone, thanks.....
    Same here, except mine says Power Off or Restart as the two options. Restart = reboot.
    05-16-16 02:58 PM
  8. Pinot2015's Avatar
    Restart is reboot. They just changed name on Marshmallow.. If you want to do equivalent of battery pull (hard reset) you have to hold power button down for 32 seconds then let go.

    Using Priv since Nov 6, 2015
    05-16-16 03:00 PM
  9. smcv's Avatar
    If you want to do equivalent of battery pull (hard reset) you have to hold power button down for 32 seconds then let go.
    weird.. I've only ever held the button for about 10 seconds to hard reset.
    05-17-16 01:10 AM
  10. Francis Sandall's Avatar
    Thanks everyone for your help.................
    05-17-16 01:22 AM
  11. Uzi's Avatar
    weird.. I've only ever held the button for about 10 seconds to hard reset.
    Lol it's in the BlackBerry blog post as last resort if priv freeze or not power up

    http://helpblog.blackberry.com/2015/...to-reset-priv/
    buwee likes this.
    05-17-16 01:39 AM
  12. karloil's Avatar
    weird.. I've only ever held the button for about 10 seconds to hard reset.
    Hard rest = restore to factory defaults. So the 10 second hold is not a hard reset
    05-17-16 03:36 AM
  13. Uzi's Avatar
    Hard rest = restore to factory defaults. So the 10 second hold is not a hard reset
    No. Hard reset is take out the battery technically
    zephyr613 likes this.
    05-17-16 03:44 AM
  14. karloil's Avatar
    No. Hard reset is take out the battery technically
    Yes it is. You can also do a quick search as a hard reset means restore to factory defaults. I've been in IT for years now and this is the terminology that we always use.
    05-17-16 06:18 AM
  15. anon(870071)'s Avatar
    You just keep power pressed down for about 15-20 seconds and it'll reboot .

    Posted via the CrackBerry App for Android
    What he said! No need to push any other buttom just keep the power button pressed for up to 2 seconds and it'll rebooth by itself like an old fashioned battery pull.

    Passport SQW100-1/10.3.2.2252 Rogers Wireless Posted via CB
    05-17-16 03:00 PM
  16. DenverRalphy's Avatar
    Yes it is. You can also do a quick search as a hard reset means restore to factory defaults. I've been in IT for years now and this is the terminology that we always use.
    No. As somebody who's worked in IT for over 20 years. Hard reset does not mean the same as a factory reset. Hard reset simply means you physically removed power to force a reboot/reset when something hardware wise hung and software options fail to initiate the process. Not the same thing at all. Not by any means.
    smcv, Uzi and zephyr613 like this.
    05-17-16 03:21 PM
  17. smcv's Avatar
    Yes it is. You can also do a quick search as a hard reset means restore to factory defaults. I've been in IT for years now and this is the terminology that we always use.
    And as someone who has worked in embedded systems design for over 15 years, I consider a hard reset to be one in which the power supply is disconnected from the CPU, etc. Which is what the 10-second press is.. it disengages the power supply. This is in contrast to a soft-reset, which is when you yank on an interrupt line or similar. On a CPU pinout you will find signals for /HRESET and /SRESET typically.

    What you're describing, I would consider a factory reset.

    Now to be fair, the question in this thread was about how to reboot, and the 10-second press will accomplish that.
    05-17-16 05:11 PM
  18. slgta's Avatar
    Yes it is. You can also do a quick search as a hard reset means restore to factory defaults. I've been in IT for years now and this is the terminology that we always use.
    No sure what part of IT you are in. But as someone who worked in IT for over 20 years, my understanding of hard reset is temporary disconnect the power source....verus then soft reset where you will do it from the SW side. Example will be the Physical reset button on a PC verus then doing reboot/reset using the OS.

    Posted via the CrackBerry App on Priv
    05-17-16 05:30 PM
  19. FF22's Avatar
    And as someone who has worked in embedded systems design for over 15 years, I consider a hard reset to be one in which the power supply is disconnected from the CPU, etc. Which is what the 10-second press is.. it disengages the power supply. This is in contrast to a soft-reset, which is when you yank on an interrupt line or similar. On a CPU pinout you will find signals for /HRESET and /SRESET typically.

    What you're describing, I would consider a factory reset.

    Now to be fair, the question in this thread was about how to reboot, and the 10-second press will accomplish that.
    If you don't mind my asking.... Then what is the 32 second Power Button press? It, too, is NOT a factory reset.
    05-17-16 07:31 PM
  20. Pinot2015's Avatar
    If you don't mind my asking.... Then what is the 32 second Power Button press? It, too, is NOT a factory reset.
    http://support.blackberry.com/kb/art...mber=000037603

    Using Priv since Nov 6, 2015
    05-17-16 07:45 PM
  21. FF22's Avatar
    Restart Methods for PRIV

    Using Priv since Nov 6, 2015
    Okay. But he mentioned that the 10-12 second was a HARD reset. But that's okay.
    05-17-16 09:17 PM
  22. karloil's Avatar
    Well l guess the IT industry doesn't have a standard when it comes to defining hard/soft reset. My experience was in PC, Networking and specifically Mobile and Wireless Telecomms. So my experience in mobile devices is talking here.
    05-17-16 11:28 PM
  23. Wezard's Avatar
    And don't forget, android terminology is determined by 'the masses' and is contradictory, misleading and often just wrong.
    05-18-16 08:19 AM
  24. texn884's Avatar
    Sometimes your phone just needs to belch and loosen the belt to feel all better, no different than we do when we eat to much like at Thanksgiving, Yum Yum dressing, cranberries, turkey, gravy white trash green beans, sweet potatoes. Is it Thanksgiving yet?
    FF22 likes this.
    05-18-16 09:20 AM
  25. SkiBerryDude's Avatar
    Can somebody clarify this for me? The official "support" page linked from BlackBerry says that the 32 second reboot is equivalent to a battery pull. Others say it's equivalent to restoring factory settings.

    I have updated my Priv since I got it, and loaded quite a few apps. A "factory reset" implies to me, that I would lose all that, restoring it to original "out of the box" status.

    Will I lose all my customization if I do a 32 second reboot?
    09-11-17 11:04 AM
34 12

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