1. jbrow306's Avatar
    I am having an issue with downloading the most current version of the Amazon music app. I have force stopped it, restarted, 32 second restart, Uninstalled and reinstalled with no help. Any advice? I know this is an isolated issue as my partner has the current version downloaded to his priv.

    Posted via the CrackBerry App for Android
    10-13-16 07:42 AM
  2. FF22's Avatar
    I am having an issue with downloading the most current version of the Amazon music app. I have force stopped it, restarted, 32 second restart, Uninstalled and reinstalled with no help. Any advice? I know this is an isolated issue as my partner has the current version downloaded to his priv.

    Posted via the CrackBerry App for Android
    Have you disabled (or removed), the AUDIBLE app. Apparently a required app for some reason necessary to update other Amazon apps.
  3. pkcable's Avatar
    I imagine you have tried rebooting your device? Also try the uninstall/reinstall again AFTER a reboot and while connected to WiFi.
    10-13-16 08:17 AM
  4. FF22's Avatar
    I am having an issue with downloading the most current version of the Amazon music app. I have force stopped it, restarted, 32 second restart, Uninstalled and reinstalled with no help. Any advice? I know this is an isolated issue as my partner has the current version downloaded to his priv.

    Posted via the CrackBerry App for Android
    Have you disabled (or removed), the AUDIBLE app. Apparently a required app for some reason necessary to update other Amazon apps.
    pkcable likes this.
    10-13-16 09:33 AM
  5. jbrow306's Avatar
    I had audible disabled, very odd that they both need to be installed. Thanks for your help!

    Posted via the CrackBerry App for Android
    pkcable and FF22 like this.
    10-13-16 10:18 AM
  6. rotorwrench's Avatar
    As F2 stated, for what ever reason, you need Audible enabled to update the Amazon Music app, but I found you can disable it between your music updates without any issues.

    "If I agreed with you we'd both be wrong"
    pkcable and FF22 like this.
    10-13-16 10:45 AM
  7. pkcable's Avatar
    I had audible disabled, very odd that they both need to be installed. Thanks for your help!

    Posted via the CrackBerry App for Android

    Hope you don't mind, but I edited your thread title and changed this thread in to a Q&A so it can be searchable and useful to others with the same problem.
    rotorwrench likes this.
    10-13-16 11:32 AM

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