02-24-17 01:19 AM
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  1. Black Ice's Avatar
    Black Ice
    I have tried to tell the creator of Hub about this but I don't think they have time for me.

    It's a slug compared to Outlook and does not produce overlap like I'm showing you.

    How do Hub users avoid this??!-13200.jpg
    Click image for larger version.  Name: 13200.jpg  Views: 802  Size: 36.4 KB  ID: 417544

    Are there any workarounds?
    I really wanna like Hub but everyday I'm falling in love with Outlook the more we see each other.

    Review... Now this app prevents me from showing you guys my attachment???

    BlackBerry is going down a hole fast!
    02-15-17 09:20 PM
  2. Bla1ze's Avatar
    Bla1ze
    CB OG
    Can honestly say I've never had that happen, so no need to avoid it for me.
    buwee and oldman1955 like this.
    02-15-17 10:03 PM
  3. Uzi's Avatar
    Uzi
    Retired Moderator
    It was fixed in the few last updated, try in hub view choose 'single' view not conversation view
    02-15-17 10:07 PM
  4. medic22003's Avatar
    medic22003
    I've never had it do that.
    02-15-17 10:26 PM
  5. q10newguy's Avatar
    q10newguy
    Neither have I...Delete the Hub and reinstall? Wipe the phone?
    02-15-17 11:37 PM
  6. erose75's Avatar
    erose75
    Trusted Member
    Originally Posted by usman_hidayat19
    It was fixed in the few last updated, try in hub view choose 'single' view not conversation view
    I use conversation view and have never had this happen
    02-15-17 11:39 PM
  7. Sigewif's Avatar
    Sigewif
    Trusted Member
    I have never seen that on my Priv Hub. I have been using it since last November (2015). Have you tried a reboot?
    02-16-17 03:35 AM
  8. Wezard's Avatar
    Wezard
    Trusted Member
    I've never seen that either
    02-16-17 08:47 AM
  9. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    My HUB especially the last dark theme update is going realll fast and yes use conversation view for 6 email accounts and no issues at all.

    Posted via CB10
    02-16-17 09:56 AM
  10. acoustix's Avatar
    acoustix
    Outlook for Android/iOS is a security nightmare. I wouldn't use it. Just my 2 cents.
    FF22 and xandros9 like this.
    02-16-17 10:29 AM
  11. Dmd74's Avatar
    Dmd74
    Never seen this before
    02-16-17 11:44 AM
  12. erose75's Avatar
    erose75
    Trusted Member
    OP, have you tried disabling the outlook app and just let your email run through the hub only? I know some people had some heartburn with the gmail app running as well as the hub. Could be a similar issue?
    02-16-17 04:33 PM
  13. ummie4's Avatar
    ummie4
    In your general phone settings under display settings what's your font size set to? It looks large to me. Try toggling it to a smaller size and see if the over lap goes away.
    FF22 and gizmo21 like this.
    02-16-17 06:46 PM
  14. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    Have my HUB in large font and no issue. Was trying out the last week. I think it's an issue with letting the HUB handle all the mail accounts and not using the apps Re Gmail, outtlook, etc as has been mentioned here in the thread.

    Posted via CB10
    02-17-17 12:39 AM
  15. heading4tomorrow's Avatar
    heading4tomorrow
    Never had this issue either.
    02-17-17 11:36 PM
  16. kg4icg's Avatar
    kg4icg
    Outlook in Android follows EAS security when you activate it in Security, as for the what the op is showing, never seen that before.
    02-18-17 08:25 AM
  17. anon(679606)'s Avatar
    anon(679606)
    It's due to setting phone font too large...
    02-18-17 09:29 AM
  18. Rico4you's Avatar
    Rico4you
    Trusted Member
    Q&A Team
    Originally Posted by patapoof
    It's due to setting phone font too large...
    No. Have had largest size font available and HUB works perfectly on my PRIV. This was answered in thread...due read.

    Posted via CB10
    02-18-17 11:35 AM
  19. ckh_bb's Avatar
    ckh_bb
    This is not Blackberry Hub you are not using Blackberry Hub. Maybe download the right app. You have downloaded the cheap rip off app from China that is stealing all your emails
    02-18-17 09:20 PM
  20. Wezard's Avatar
    Wezard
    Trusted Member
    Originally Posted by ckh_bb
    This is not Blackberry Hub you are not using Blackberry Hub. Maybe download the right app. You have downloaded the cheap rip off app from China that is stealing all your emails
    You could be correct, I just realized his 'hub' looks nothing like mine, even discounting the overlap.
    Top header is wrong, time/date is wrong, the icons look more like a texting app.
    It's in the Priv forum, so I didn't pay much attn to the details, just assumed OP was using the stock BB Hub that came on the phone.
    Notice he hasn't been back to say anything.
    gizmo21 likes this.
    02-19-17 09:10 PM
  21. Edge of Night's Avatar
    Edge of Night
    I've had this overlap happen to me as well and I am using the most current Goggle Play version of the BlackBerry Hub in conversation mode. I found it happens if I have long email threads. For example setting up a Craigslist search for posts with a certain search term. I get an email each time a post with that word comes up. In conversation mode it puts them in one thread. If it gets too long the overlap happens.

    Hope this helps.
    02-24-17 01:04 AM
  22. Uzi's Avatar
    Uzi
    Retired Moderator
    Originally Posted by Edge of Night
    I've had this overlap happen to me as well and I am using the most current Goggle Play version of the BlackBerry Hub in conversation mode. I found it happens if I have long email threads. For example setting up a Craigslist search for posts with a certain search term. I get an email each time a post with that word comes up. In conversation mode it puts them in one thread. If it gets too long the overlap happens.

    Hope this helps.
    You re correct if the convo only contain let say 10 email it still fine
    BBisIT likes this.
    02-24-17 01:19 AM
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