1. andy957's Avatar
    I just noticed on my Bell Priv running AAQ280 that the top left says HD instead of Bell. Is this HD voice and what does it mean vs not HD? Thanks. Seems like this is new since I upgraded to AAQ280.
    Attached Thumbnails "HD" shown in top-left on Bell Priv-4243.jpg  
    11-11-17 10:04 AM
  2. wentouch's Avatar
    Correct. HD stands for HD voice and video, to which the option to activate is under advanced calling in the settings.

    Yes, HD voice provides higher fidelity digital sound and video.
    andy957 likes this.
    11-13-17 04:40 PM
  3. andy957's Avatar
    Thanks. Funny it has not reappeared since then, so I can't test it out.

    Where in Settings is this located exactly?

    Unrelated to HD but still Priv-related is how frustrating it is each time a new update is pushed out that my display orientation is reset from auto Rotate to Portrait lock. So annoying!
    11-13-17 05:11 PM
  4. bobshine's Avatar
    I’m with Bell... and typically (at least in my area in Montreal), HD won’t show up. You’ll be on a HD voice call when you call another Bell customer. However... for compatible devices, HD voice is replaced by VoLTE which is much better and, personal experience, signal is stronger
    andy957 likes this.
    11-13-17 05:40 PM
  5. Carmels's Avatar
    I'm on Bell in Ottawa and I don't think I've ever seen that HD icon. Mind you LTE+ service is pretty spotty from where I live to downtown Ottawa.
    11-14-17 07:05 AM
  6. wentouch's Avatar
    HD voice is a feature of Wifi and only works while using when turned on.

    No Wifi, no HD.

    Settings > Advanced Calling > turn on
    11-14-17 04:10 PM
  7. bobshine's Avatar
    HD voice is a feature of Wifi and only works while using when turned on.

    No Wifi, no HD.

    Settings > Advanced Calling > turn on
    No... HD voice works only on 3G (HSPA+) on Bell. Wifi calling has nothing to do with it
    andy957 likes this.
    11-14-17 06:26 PM
  8. andy957's Avatar
    HD voice is a feature of Wifi and only works while using when turned on.

    No Wifi, no HD.

    Settings > Advanced Calling > turn on
    Not sure what you're talking about; I have no such menu option from the (main) Settings screen. Anyway, I haven't seen the HD again since that one time, so it's moot at the moment.
    11-14-17 06:28 PM

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