1. marzfreerider's Avatar
    Like the title says, have you had luck getting to talk to someone at the assistance number they provided when you bought your Priv? I have been trying for 4 days now at different times with no luck what so ever. I get 1 ring (sometimes it doesn't even ring) on the phone then nothing, no voice recording, no cheesy music, just quiet. I'm in Canada. Pretty sad to give a number for assistance and it doesn't work.
    11-19-15 05:18 PM
  2. larry5's Avatar
    I'm on the phone now, took 5 minutes 1-877-255-2377.this is a support number I found online at Blackberry
    marzfreerider likes this.
    11-19-15 07:22 PM
  3. anon(2325196)'s Avatar

    Posted via CB10
    11-19-15 07:45 PM
  4. marzfreerider's Avatar
    Thanks I'll try that number instead. The phone number they gave me on my card from my PRIV is 1-866-533-8067 and it hasn't worked once.

    Posted via the CrackBerry App for Android
    11-19-15 07:47 PM
  5. Vetboy's Avatar
    I've spoken with them a couple of times. I used the number on the card and had no issue getting through.

    I have also found them very responsive - even called me back several days later to make sure my problem was resolved

    Posted via the CrackBerry App for Android
    11-19-15 08:56 PM

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