Is it good for the brand to appear to abandon relatively New Phones
- I have bought and moved Back and forth between Priv and Passport. In the last two years.
They have both been brilliant. With no serious issues. There are no others of the same age out there ,that stand out like these two.
So why is one bombarded with lack of support notices so soon in their lives. 5 years would more the time.
I know TCL wants to sell update units but will they go so soon also?
I find a mix of these two exclent. It cannot be good marketing to push EOL.
Posted via CB10anon(10218918) and Qorax like this.01-20-18 02:12 AMLike 2 - Two years of software support, matching up with the usual two year contract in North America, is the average for non-Apple/Google OEMs; you're lucky they kept going past the whole washing their hands of devices announcement in 2016. The Passport is going on three and a half years now, although the lack of a pulse in the OS for the past couple years begs the question of whether it's still "supported". Moreover, OEMs do have to dump old devices and move their customer base onto new ones at some point, since there's no money to be made supporting old hardware in perpetuity.01-20-18 02:29 AMLike 3
- I understand that and take the point. However if short levity is the norm
Should it be? Would allowing for the fact that BlackBerry brand is no longer top dog to change this policy could improve loyalty and actually improve sales of new BlackBerry branded units.The thought that ones phone was supported Beyond two years should be a +.
Posted via CB10Qorax likes this.01-20-18 02:49 AMLike 1 - I understand that and take the point. However if short levity is the norm
Should it be? Would allowing for the fact that BlackBerry brand is no longer top dog to change this policy could improve loyalty and actually improve sales of new BlackBerry branded units.The thought that ones phone was supported Beyond two years should be a +.
Posted via CB1001-20-18 07:42 AMLike 0 -
It's like the push to midtier priced devices. Maybe you get OS update, maybe you don't.01-20-18 08:05 AMLike 2 -
Sure, without a major Android update, apps will gradually be updated and become incompatible, but that should take many years.01-20-18 08:25 AMLike 0 -
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- 01-20-18 09:13 AMLike 1
- Bottom line is if updates and support is your absolute top priority then get an iPhone.
The only Android that comes close is a Google device (Nexus, Pixel) and even then, its a distant second.
Having said that I do feel bad for PRIV owners. BlackBerry really ought to have supported it right to the end of Marshmallow security updates. Of course they probably never anticipated (nor calculated into their business case) that at the start of 2018 Marshmallow would still be the most popular version of Android...and Oreo, the most current, at a meagre <1% uptake.01-20-18 09:35 AMLike 0 - 01-20-18 10:27 AMLike 1
- It's quite simple. Free updates is a disincentive for buying a new phone. The more a phone costs, the more updates it should get. Each OEM wants to get so much revenue per year from you the consumer. If you don't pay what they want, you don't get the latest OS, update.Avenzuno and HughJarsse like this.01-21-18 08:35 PMLike 2
- Lack of updates, security updates to be precise, after a mere 2 years by a company that touts security has me looking elsewhere. If BB, or BBMobile or whoever decided to keep security updates going then for sure a BlackBerry would be my next phone. Now? Not so sure. For the first time since using BBOS5 I am looking outside the world of BlackBerry. Probably a Pixel.Mecca EL likes this.01-21-18 08:49 PMLike 1
- As a further observation throughout a number of CB posts there appears to be a desire for continuity .
BlackBerry was aimed at the top end of business and others who may be do not have time or want to learn a new devise every 18 months.
BlackBerry came up with two fist class basic designs ,Priv and Passport.
Should they not build on these two. An Android version of passport (maybe expanded K1) and a Priv 2 more or less the same with improvements. In addition to best economic support for BlackBerry 10 and priv 1 for at least five years?
Posted via CB1001-22-18 02:38 AMLike 0 - If you think you want longer support, buy another brand and pay a higher price for that support and give up other features. I want a device, PKB or VKB, that comes with BBAndroid plus I only want to pay mid-tier price and have carrier purchase options.01-22-18 03:28 AMLike 0
- As a further observation throughout a number of CB posts there appears to be a desire for continuity .
BlackBerry was aimed at the top end of business and others who may be do not have time or want to learn a new devise every 18 months.
BlackBerry came up with two fist class basic designs ,Priv and Passport.
Should they not build on these two. An Android version of passport (maybe expanded K1) and a Priv 2 more or less the same with improvements. In addition to best economic support for BlackBerry 10 and priv 1 for at least five years?
Posted via CB10
Your wishes about updated specs for a KEYtwo and a Priv 2 are all in TCL hands. It may be a while before a Flagship style phone comes from TCL. They have clearly said they are not going to build one until they can make sure the BlackBerry branded devices would be profitable at the higher spec and price point.
As for continued long term support: two years is the norm. Three for Pixel I believe, and more for iPhone (but you may have to put up with restrictions to save battery). Or you can do like my on a Non-secured BlackBerry - root the device and run one of the many solid custom OS's that are available. A friend had a OnePlus 1 and it was smoothly running Oreo thanks to a custom OS.01-22-18 06:52 AMLike 0 - Project treble will still not remove the carriers form the equation. They are the single biggest hurdle to timely updates.01-22-18 07:43 AMLike 0
- Warranties do not guarantee software updates. You could buy a brand new Priv today and it will be covered under warranty for a year. But it won't get a newer Os than Marshmallow or a security update past November 2017.01-22-18 07:46 AMLike 0
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If you wanted a 7 year (software) warranty on a phone you would certainly be screaming about the price of the phone. Remember, this software support COSTS THE COMPANY MONEY. SOMEBODY is going to wind up paying that cost!!!
That would be you and I, the customers!01-22-18 08:45 AMLike 0 - Yes, but compare the price of a car vs the price of a phone.
If you wanted a 7 year (software) warranty on a phone you would certainly be screaming about the price of the phone. Remember, this software support COSTS THE COMPANY MONEY. SOMEBODY is going to wind up paying that cost!!!
That would be you and I, the customers!01-22-18 09:05 AMLike 0 -
https://arstechnica.com/gadgets/2017...d-for-6-years/01-22-18 10:31 AMLike 0 - Carriers are just one of the many reasons for Android's update problems. Kernel's are a big problem as well, before the change Android devices were shipping with nearly EOL Linux kernels which made continued support a problem.
https://arstechnica.com/gadgets/2017...d-for-6-years/01-22-18 11:20 AMLike 0
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Is it good for the brand to appear to abandon relatively New Phones
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