- Yah, I noticed that today too. I just sent an email to all of my accounts. my 2 outlook.com arrived instantly. My ISP IMAP one did not come through. One of my gmail ones came through, one did not.12-22-15 02:54 PMLike 0
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1) Settings --> Accounts --> 3 dots in the top right corner --> Make sure "Auto-sync personal accounts" is ON
2) Settings --> Accounts --> BlackBerry Hub --> Messages --> Make sure this toggle is ON12-22-15 03:52 PMLike 0 - 1) Settings --> Accounts --> 3 dots in the top right corner --> Make sure "Auto-sync personal accounts" is ON
For this all I have is "Auto-sync data" and it's on. I don't have "auto-sync personal accounts".
2) Settings --> Accounts --> BlackBerry Hub --> Messages --> Make sure this toggle is ON
For this one, all of my accounts it is toggled on. For the two accounts that are not updating though, my last sync time was 10 am this morning. I just clicked on sync now and got all of my messages.
My two accounts are an IMAP from my ISP, and a gmail one. I know push notifications from my IMAP account used to work on my Z30. That was...wow a month ago, I can't believe I've had my Priv for a month... anyway, can't test it now, sold my Z30.12-22-15 04:02 PMLike 0 - 1) Settings --> Accounts --> 3 dots in the top right corner --> Make sure "Auto-sync personal accounts" is ON
For this all I have is "Auto-sync data" and it's on. I don't have "auto-sync personal accounts".
2) Settings --> Accounts --> BlackBerry Hub --> Messages --> Make sure this toggle is ON
For this one, all of my accounts it is toggled on. For the two accounts that are not updating though, my last sync time was 10 am this morning. I just clicked on sync now and got all of my messages.
My two accounts are an IMAP from my ISP, and a gmail one. I know push notifications from my IMAP account used to work on my Z30. That was...wow a month ago, I can't believe I've had my Priv for a month... anyway, can't test it now, sold my Z30.12-22-15 04:41 PMLike 0 - All folders have same settings except where noted.
No folders are sync'd except the ones that are selected by the Hub and can't change. (Inbox, sent, drafts,)
All are set to 90 days sync except my Outlook which is working correctly set to 30 days.
All calendars set to 2 weeks sync except Outlook set to 6 months.
Posted from my Priv12-22-15 05:11 PMLike 0 - For mine both these settings are in place. I do have my Gmail in the hub interval sync set to never but the "Use Push If Supported" is turned on.12-22-15 07:12 PMLike 0
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- I'm getting the same problems today on my Gmail accounts. Setting fetch to 5 minutes seems to help, but odd as it was working with just push on for the last week I've had it setup.12-23-15 05:28 PMLike 0
- Was using my Priv for a week without any problems with the emails.
However, suddenly this morning I have problem getting the emails into my hub.
I am using 2 x Google Work and 1 x Personal Google account.
Lucky I am still keeping my passport with me as a spare. I usually does that when I am switching to a new phone as email to me is very important and I will only 100% switch to it when I am very sure there are no issues.
I did about reboot over 10 times until the email start syncing to my priv normally again. The whole process took me about the whole morning figuring out what's the issues.
I did nothing but just reboot. So as of now, I guess I will still need to keep my passport by my side first until blackberry update their software to be more reliable.
I still love the priv and refuse to give up my hopes on it yet.
Posted via CB1012-24-15 01:55 AMLike 0 - Since it is recommended that the sync interval should be set at 5 mins and push mail to be set ON. I had now changed it.
My old setting is at Never and ON.
So far I have no issues now, but just changed to the 5 min sync settings to see if there is a great impact on battery life.12-24-15 08:21 PMLike 0 - Since it is recommended that the sync interval should be set at 5 mins and push mail to be set ON. I had now changed it.
My old setting is at Never and ON.
So far I have no issues now, but just changed to the 5 min sync settings to see if there is a great impact on battery life.12-25-15 11:39 AMLike 0 - From what I'm experiencing it hasn't had a negative impact on battery life.
Bob
Posted via the CrackBerry App with my BlackBerry Priv on AT&T12-25-15 11:44 AMLike 0 - Just an update. One day with the setting of 5 mins and push set on, does not seems to affect my battery life.
I will be staying with this settings for now.
Posted via CB1012-25-15 07:03 PMLike 0 - I've had issues with email in my hub not coming in instantly since the Jan. update. I've had to set my sync to 5-min and Use Push if supported. All accounts were coming in instantly before. Not sure what happened.
I installed Outlook to see if it was a provider issue but Outlook gets the emails instantly, way before they show up in Hub. Very frustrating as I'd like to use the Hub primarily.
Anyone else observed this?
EDIT: I seem to have fixed the issue with a full restart of the PRIV. Now Hub is instant. Odd. Ignore above.Last edited by shabbs; 01-09-16 at 09:55 AM. Reason: New information.
01-08-16 09:18 PMLike 0 - For anyone with IMAP accounts (Gmail, yahoo, etc) that are experiencing delays can you do me a favor and tell me how many folders you have in each of those accounts? Doesn't matter if they're synced on the device or not, just how many you've got in the account(s) in total...01-09-16 02:45 PMLike 0
- Hub was working perfect for a month
I have 3 different Gmail accounts affiliated with the hub as well as facebook
Suddenly without warning about a week ago, one of the email accounts stopped coming in
I changed it to 5min sync and push is on, restarted phone 5x and removed the account and put it back on, nada !
What I don't understand is how so many people have this issue and everyone is just ok with it, paid 749$ for this phone , not to have a broken hub
These are important business emails that I'm not seeing on time and is really beyond frustrating
Posted via the CrackBerry App for Android01-09-16 02:59 PMLike 0 - For anyone with IMAP accounts (Gmail, yahoo, etc) that are experiencing delays can you do me a favor and tell me how many folders you have in each of those accounts? Doesn't matter if they're synced on the device or not, just how many you've got in the account(s) in total...01-09-16 04:04 PMLike 0
- For anyone with IMAP accounts (Gmail, yahoo, etc) that are experiencing delays can you do me a favor and tell me how many folders you have in each of those accounts? Doesn't matter if they're synced on the device or not, just how many you've got in the account(s) in total...
- 1st personal IMAP account w/8 folders
- 2nd personal IMAP account w/7 folders
- outlook.com ActiveSync account (Calendar, Contacts, Email) w/7 folders
- GMail account w/13 folders
- ISP IMAP account w/6 folders
Exact same setup as I had on my Z10.01-09-16 04:42 PMLike 0 - I just sent a test message to all of my accounts.
3 gmails
1 outlook.com
1 ISP email that uses IMAP
all of them showed up pretty much instant except for my ISP IMAP. I logged into the webmail for my ISP and it's in my inbox. This ISP account used to work when I first got my Priv back in Nov but probably stopped working 3rd or last week of Dec.
I have 8 folders in that account
Inbox, Sent, Drafts, Junk, Trash, Health Reports, Junk E-mail,. Sent Items
My settings for my ISP IMAP are
Sync Interval: None
Use Push if supported: On
Email Sync Timeframe: 90 days
Under Folder Sync Settings I have Inbox, Drafts and Sent sync'd. Nothing else is checked off
Sync Email for this account: On
Download attachments: On
ROaming data control: Off
Download images: On
I waited 15 minutes and still no email. When I manually do a refresh from the Hub my test email came in.
I have all of the updates installed, have restarted my phone. Tried wiping Hub cache. I've even just tried removing and re-adding the account in Hub, waiting for it to sync, and resending. Still not showing up. Funny thing is, after I manually refresh and get the email in my Hub, if I delete the email from Hub, it deletes it from my IMAP account pretty quickly.01-09-16 04:43 PMLike 0 - I just sent a test message to all of my accounts.
3 gmails
1 outlook.com
1 ISP email that uses IMAP
all of them showed up pretty much instant except for my ISP IMAP. I logged into the webmail for my ISP and it's in my inbox. This ISP account used to work when I first got my Priv back in Nov but probably stopped working 3rd or last week of Dec.
I have 8 folders in that account
Inbox, Sent, Drafts, Junk, Trash, Health Reports, Junk E-mail,. Sent Items
My settings for my ISP IMAP are
Sync Interval: None
Use Push if supported: On
Email Sync Timeframe: 90 days
Under Folder Sync Settings I have Inbox, Drafts and Sent sync'd. Nothing else is checked off
Sync Email for this account: On
Download attachments: On
ROaming data control: Off
Download images: On
I waited 15 minutes and still no email. When I manually do a refresh from the Hub my test email came in.
I have all of the updates installed, have restarted my phone. Tried wiping Hub cache. I've even just tried removing and re-adding the account in Hub, waiting for it to sync, and resending. Still not showing up. Funny thing is, after I manually refresh and get the email in my Hub, if I delete the email from Hub, it deletes it from my IMAP account pretty quickly.
1) Turn your sync interval to something other than never - 5 minutes, etc. - especially if you don't know for sure that your ISP's server supports push. Even regardless the sync interval is used for other things and you'll notice oddities if it's off entirely.
2) Go into system settings -- accounts -- top right corner 3 dots -- ensure "automatically sync data" is ON01-09-16 05:37 PMLike 0 - I waited 15 minutes and still no email. When I manually do a refresh from the Hub my test email came in.
I have all of the updates installed, have restarted my phone. Tried wiping Hub cache. I've even just tried removing and re-adding the account in Hub, waiting for it to sync, and resending. Still not showing up. Funny thing is, after I manually refresh and get the email in my Hub, if I delete the email from Hub, it deletes it from my IMAP account pretty quickly.
This morning, I did a restart of the phone (held the power button for over 10s) and when it came back, emails were now instant in the Hub. Very strange.01-09-16 06:24 PMLike 0 - I just sent a test message to all of my accounts.
3 gmails
1 outlook.com
1 ISP email that uses IMAP
all of them showed up pretty much instant except for my ISP IMAP. I logged into the webmail for my ISP and it's in my inbox. This ISP account used to work when I first got my Priv back in Nov but probably stopped working 3rd or last week of Dec.
I have 8 folders in that account
Inbox, Sent, Drafts, Junk, Trash, Health Reports, Junk E-mail,. Sent Items
My settings for my ISP IMAP are
Sync Interval: None
Use Push if supported: On
Email Sync Timeframe: 90 days
Under Folder Sync Settings I have Inbox, Drafts and Sent sync'd. Nothing else is checked off
Sync Email for this account: On
Download attachments: On
ROaming data control: Off
Download images: On
I waited 15 minutes and still no email. When I manually do a refresh from the Hub my test email came in.
I have all of the updates installed, have restarted my phone. Tried wiping Hub cache. I've even just tried removing and re-adding the account in Hub, waiting for it to sync, and resending. Still not showing up. Funny thing is, after I manually refresh and get the email in my Hub, if I delete the email from Hub, it deletes it from my IMAP account pretty quickly.01-09-16 10:48 PMLike 0
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