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03-30-16 06:35 PM
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  1. DroidBerryGuy's Avatar
    Just took the back off and on each side there are two circles on the case that have dug into the rubber siding on the phone. Where it was black, you can now see silver. Not huge places, but there none the less. I am not happy and won't be using this case any more. Paid 700 for the phone only to be nicked up by a 40 dollar case.

    See comment number 24 for photos
    Last edited by DroidBerryGuy; 11-09-15 at 07:04 PM.
    11-09-15 02:08 PM
  2. howarmat's Avatar
    thats an expensive case to be doing that damage
    11-09-15 02:18 PM
  3. chang69's Avatar
    Just took the back off and on each side there are two circles on the case that have dug into the rubber siding on the phone. Where it was black, you can now see silver. Not huge places, but there none the less. I am not happy and won't be using this case any more. Paid 700 for the phone only to be nicked up by a 40 dollar casem
    Bummer, thanks for sharing. I will probably not use the hardshell now.
    11-09-15 02:20 PM
  4. DroidBerryGuy's Avatar
    I am going to contact Blackberry. I will post photos when I get home. It appears the two "circles" on each side of the phone are to hold the buttons in place. Instead, they are pushing in tight on the side of the phone which is a rubbery material and rubbing it off.
    11-09-15 02:20 PM
  5. Essoo's Avatar
    was planning on buying the hardshell :/

    Posted via the CrackBerry App for Android
    11-09-15 02:21 PM
  6. Resilience's Avatar
    any pictures?
    John Doe99 likes this.
    11-09-15 02:22 PM
  7. nward2010's Avatar
    Thanks. I'll try not to use my Hard Shell too often and stick with the flip case and holster instead. Please post pics later!
    11-09-15 02:23 PM
  8. Elango87's Avatar
    The same thing happened with my passport as well. I used a hard case for we'll under a month and when I removed it, the paint started chipping the edges... Wonder what's the problem...

    Posted via CB10
    11-09-15 02:23 PM
  9. nward2010's Avatar
    The same thing happened with my passport as well. I used a hard case for we'll under a month and when I removed it, the paint started chipping the edges... Wonder what's the problem...

    Posted via CB10
    Never had any issues with my Red Passport. What colour was yours?
    11-09-15 02:24 PM
  10. tufcustomer's Avatar
    Looks like I'm getting a smart flip case when I get manage to get a hold of a Priv. Never liked the hard shell aesthetically anyway.

    Posted via CB10
    11-09-15 02:26 PM
  11. mad_mdx's Avatar
    Hardshells suck. There's no way around it
    11-09-15 02:54 PM
  12. Elango87's Avatar
    Never had any issues with my Red Passport. What colour was yours?
    Same as yours... it's a red passport... see the photos attached.


    FYI Hardshell case damaging phone-img_0073.jpg
    FYI Hardshell case damaging phone-img_0072.jpg

    Posted via CB10
    11-09-15 03:09 PM
  13. Xadion's Avatar
    Well, you want the case to fit securely right!



    .. that is unacceptable for any case- let alone an official case to be doing that!

    Posted via CB10
    11-09-15 03:18 PM
  14. Lobwedgephil's Avatar
    No wonder ShopBB is giving these away. That sucks.
    John Doe99 likes this.
    11-09-15 03:19 PM
  15. John Doe99's Avatar
    No wonder ShopBB is giving these away. That sucks.
    I wonder what the car charger is going to do to my priv x_X

    Posted via CB10
    howarmat likes this.
    11-09-15 03:24 PM
  16. JeromeM's Avatar
    Damn this sucks to hear, I put the hard shell case on the phone with the factory plastic protection still on, I'm afraid of removing the case now to check. I don't think I would like the flip case.
    11-09-15 03:25 PM
  17. DroidBerryGuy's Avatar
    See if it did it to yours. Its the circular places on each side were the buttons are.
    11-09-15 03:26 PM
  18. sonyfever's Avatar
    Argh, thank you for posting this. I also have the hard shell on the phone and immediately took mine off. Luckily only slight marks on my phone but this is unacceptable for an official accessory.

    Let's see what BlackBerry has to say...
    11-09-15 05:42 PM
  19. lonestar1135's Avatar
    Thanks! Same thing here. Looks like I'm moving to a flip shell case.

    Posted via the CrackBerry App for Android
    11-09-15 05:44 PM
  20. BriniaSona's Avatar
    I saw those circles when playing with my case (shopBB hasnt given me any info except i will get it by the 25th). And when I saw those circles, I thought "this is a problem"

    Can you post some macro shots of the damage?
    11-09-15 05:45 PM
  21. Carjackd's Avatar
    No damage here

    Posted via the CrackBerry App for Android cause I'm a Prividiot
    11-09-15 05:46 PM
  22. anon(3630135)'s Avatar
    Looks like I'm getting a smart flip case when I get manage to get a hold of a Priv. Never liked the hard shell aesthetically anyway.

    Posted via CB10
    I have the flip case, but not the phone and think it is also going to scratch the phone. Point is that a hard surface touching a hard surface is going to do that regardless of how well it fits. I will likely return my flip and get the pocket which is truly only soft surfaces touching the phone. Wish BB would make a leather case like Apple has for the iPhone, it's truly a great OEM case.
    11-09-15 05:58 PM
  23. Resilience's Avatar
    still waiting for pictures from op.
    John Doe99 likes this.
    11-09-15 06:08 PM
  24. DroidBerryGuy's Avatar
    Here
    Attached Thumbnails FYI Hardshell case damaging phone-1447115682394.jpg   FYI Hardshell case damaging phone-1447115693683.jpg   FYI Hardshell case damaging phone-1447115699312.jpg   FYI Hardshell case damaging phone-1447115704283.jpg  
    11-09-15 06:35 PM
  25. house78's Avatar
    I'm with the leather holster and keeping the phone naked.
    Carl Estes likes this.
    11-09-15 06:42 PM
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