03-13-20 07:33 AM
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  1. tulitig8r's Avatar
    tulitig8r
    My Priv suddenly went blank when I woke up and tried to check my emails, even though it showed 100% on the battery. When I put it back on the wireless charger, I only got a symbol on the blank screen that showed a battery with an exclamation point inside of it. Can anyone tell me what that is and if it can be fixed? I don't want to give up my Priv, so any answers or help would be greatly appreciated.
    03-12-20 02:34 PM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Originally Posted by tulitig8r
    My Priv suddenly went blank when I woke up and tried to check my emails, even though it showed 100% on the battery. When I put it back on the wireless charger, I only got a symbol on the blank screen that showed a battery with an exclamation point inside of it. Can anyone tell me what that is and if it can be fixed? I don't want to give up my Priv, so any answers or help would be greatly appreciated.
    What if you use a wired charger?
    03-12-20 03:30 PM
  3. tulitig8r's Avatar
    tulitig8r
    The USB port on my Priv hasn't worked for several months so I have been charging through wireless. If the phone can be fixed I will have them take care of that too.
    03-12-20 06:18 PM
  4. Emaderton3's Avatar
    Emaderton3
    Trusted Member
    On my laptop, that is a sign of a bad battery.
    03-12-20 07:50 PM
  5. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    USB port can be fixed and the battery can be replaced.... it's just how much do you want to put into that phone at this point?
    03-13-20 07:33 AM
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