1. laid-back's Avatar
    I got this status report saying the operating system has been compromised... is this a glitch or what!?

    Help please
    Attached Thumbnails Dtek status poor-215046.jpg  
    12-02-18 06:52 PM
  2. Jim_Helfrich's Avatar
    I see this periodically on my PRIV. I just shut if off, wait a few minutes, and start it up again. For me the DTEK error goes away. Good luck!
    12-02-18 08:12 PM
  3. Huussi's Avatar
    Clear cache and reboot
    12-03-18 12:58 AM
  4. BB_RobertL's Avatar
    Hi @laid_back,

    Please put your phone into airplane mode, reboot it, take airplane mode off, wait 30 seconds, and then open DTEK and check the status again. Let me know if your status goes back to green.

    Thanks,

    Robert
    DTEK Product Manager
    BlackBerry Ltd.
    PantherBlitz likes this.
    12-03-18 05:44 PM
  5. Jake2826's Avatar
    Hi @laid_back,

    Please put your phone into airplane mode, reboot it, take airplane mode off, wait 30 seconds, and then open DTEK and check the status again. Let me know if your status goes back to green.

    Thanks,

    Robert
    DTEK Product Manager
    BlackBerry Ltd.
    Thanks Robert. This worked for me and my PRIV.
    PantherBlitz likes this.
    12-09-18 02:00 PM

Similar Threads

  1. Sound output on KEYOne has become very poor......
    By Pankaj Jaju in forum BlackBerry KEYone
    Replies: 3
    Last Post: 12-03-18, 11:28 PM
  2. Poor battery life since AB1067 update on KEY2
    By Doityourself in forum BlackBerry KEY2
    Replies: 25
    Last Post: 12-02-18, 02:47 PM
  3. DTEK 50 stopped sending SMS messages reliably
    By sonoman1 in forum BlackBerry DTEK50
    Replies: 1
    Last Post: 11-27-18, 04:32 PM
  4. Dtek Issues
    By Jason Stager in forum BlackBerry Priv
    Replies: 13
    Last Post: 11-23-18, 02:25 PM
  5. Waves MaxxAudio On DTEK 50
    By One_Person in forum BlackBerry DTEK50
    Replies: 2
    Last Post: 11-19-18, 10:04 AM
LINK TO POST COPIED TO CLIPBOARD