1. Jake2826's Avatar
    @BB_RobertL

    Shouldn't my DTEK app show "camera" and "video" in this list? DTEK on Priv not tracking camera and video usage-screenshot_20190207-004343.jpeg
    02-07-19 04:14 AM
  2. babel420's Avatar
    Mine is setup the same
    02-07-19 08:35 PM
  3. Jake2826's Avatar
    Mine is setup the same
    Good to know I am not the only one.
    DTEK should also show "camera" and "video". Here is a screenshot from the original version of DTEK after unistalling the current version.DTEK on Priv not tracking camera and video usage-screenshot_20190207-003208.jpeg
    02-07-19 09:42 PM
  4. babel420's Avatar
    Interesting just checked it on my Key2 definitely different than the PRIV
    Jake2826 likes this.
    02-07-19 09:47 PM
  5. nevilleadaniels's Avatar
    Go into DTEK, click on events click on the cog wheel top right, click on sensitive permissions adjust accordingly.
    02-08-19 12:10 AM
  6. Jake2826's Avatar
    Go into DTEK, click on events click on the cog wheel top right, click on sensitive permissions adjust accordingly.
    I tried that. Thanks. "Camera" and "Video" is not there. Something is definitely wrong. I haven't gotten any response from BlackBerry here or on Twitter. We'll see what they say.
    02-08-19 02:37 AM
  7. nevilleadaniels's Avatar
    I tried that. Thanks. "Camera" and "Video" is not there. Something is definitely wrong. I haven't gotten any response from BlackBerry here or on Twitter. We'll see what they say.
    Have you tried the long reset. power down with the power button and the volume down button. Then continue to hold the buttons for 30 seconds or until the 4th reboot starts.

    That clears out some of the system junk files but if you have already done that. I am puzzled as well
    02-08-19 04:30 AM
  8. Jake2826's Avatar
    Have you tried the long reset. power down with the power button and the volume down button. Then continue to hold the buttons for 30 seconds or until the 4th reboot starts.

    That clears out some of the system junk files but if you have already done that. I am puzzled as well
    Yes. Thank you. It seems that this is simply another bug in the DTEK app that needs to be fixed. Albeit, a very important bug in my opinion. Hopefully Robert from BlackBerry will chime in soon.
    02-08-19 04:35 PM

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