1. Jake2826's Avatar
    @BB_RobertL

    Shouldn't my DTEK app show "camera" and "video" in this list? DTEK on Priv not tracking camera and video usage-screenshot_20190207-004343.jpeg
    02-07-19 03:14 AM
  2. babel420's Avatar
    Mine is setup the same
    02-07-19 07:35 PM
  3. Jake2826's Avatar
    Mine is setup the same
    Good to know I am not the only one.
    DTEK should also show "camera" and "video". Here is a screenshot from the original version of DTEK after unistalling the current version.DTEK on Priv not tracking camera and video usage-screenshot_20190207-003208.jpeg
    02-07-19 08:42 PM
  4. babel420's Avatar
    Interesting just checked it on my Key2 definitely different than the PRIV
    Jake2826 likes this.
    02-07-19 08:47 PM
  5. nevilleadaniels's Avatar
    Go into DTEK, click on events click on the cog wheel top right, click on sensitive permissions adjust accordingly.
    02-07-19 11:10 PM
  6. Jake2826's Avatar
    Go into DTEK, click on events click on the cog wheel top right, click on sensitive permissions adjust accordingly.
    I tried that. Thanks. "Camera" and "Video" is not there. Something is definitely wrong. I haven't gotten any response from BlackBerry here or on Twitter. We'll see what they say.
    02-08-19 01:37 AM
  7. nevilleadaniels's Avatar
    I tried that. Thanks. "Camera" and "Video" is not there. Something is definitely wrong. I haven't gotten any response from BlackBerry here or on Twitter. We'll see what they say.
    Have you tried the long reset. power down with the power button and the volume down button. Then continue to hold the buttons for 30 seconds or until the 4th reboot starts.

    That clears out some of the system junk files but if you have already done that. I am puzzled as well
    02-08-19 03:30 AM
  8. Jake2826's Avatar
    Have you tried the long reset. power down with the power button and the volume down button. Then continue to hold the buttons for 30 seconds or until the 4th reboot starts.

    That clears out some of the system junk files but if you have already done that. I am puzzled as well
    Yes. Thank you. It seems that this is simply another bug in the DTEK app that needs to be fixed. Albeit, a very important bug in my opinion. Hopefully Robert from BlackBerry will chime in soon.
    02-08-19 03:35 PM
  9. Jake2826's Avatar
    Still not working on my PRIV after latest DTEK update. Latest version that I can find that tracks all permissions is 1.1.3.376
    @BB_RobertL
    03-29-19 08:56 PM
  10. BB_RobertL's Avatar
    Hey @Jake2826, Was hoping to get the full story here before I responded to you as this predates me taking over the app. I am still waiting on some additional info. I'll come back to this thread when I have the details I need to respond properly. Thanks for letting me know which version is the last version that shows those permissions though that will help out for sure.
    Cheers,
    Robert
    DTEK Product Manager
    Jake2826 likes this.
    04-03-19 03:43 PM
  11. BB_RobertL's Avatar
    @Jake2826 with the latest DTEK can you go into Apps and then some 3rd party application and let me know what permissions are listed as trackable please. Any app that didn't come pre-installed on the device would be fine. Also, are you able to share the OS version of your device?
    04-04-19 07:58 AM
  12. Jake2826's Avatar
    [QUOTE=BB_RobertL;13372238]@Jake2826 with the latest DTEK can you go into Apps and then some 3rd party application and let me know what permissions are listed as trackable please. Any app that didn't come pre-installed on the device would be fine. Also, are you able to share the OS version of your device?[/QUOTE @BB_RobertL

    Here are screenshots of my device using the latest version of DTEK from the Play Store that does not show all permissions. I also show my device information.

    In my next post, I will show screenshots using the last proper working DTEK version that I could find for my device that shows all permissions.DTEK on Priv not tracking camera and video usage-notable-00079.jpegDTEK on Priv not tracking camera and video usage-notable-00080.jpegDTEK on Priv not tracking camera and video usage-notable-00081.jpegDTEK on Priv not tracking camera and video usage-notable-00082.jpeg
    04-08-19 01:45 AM
  13. Jake2826's Avatar
    @BB_RobertL

    See the above post for screenshots using the latest DTEK version.

    The following screenshots are from the last DTEK version that seems to work correctly on my device.DTEK on Priv not tracking camera and video usage-notable-00073.jpegDTEK on Priv not tracking camera and video usage-notable-00074.jpegDTEK on Priv not tracking camera and video usage-notable-00075.jpegDTEK on Priv not tracking camera and video usage-notable-00077.jpegDTEK on Priv not tracking camera and video usage-notable-00078.jpeg
    04-08-19 01:52 AM

Similar Threads

  1. BlackBerry Content Transfer Android App not available
    By tahna_los in forum Ask a Question
    Replies: 5
    Last Post: 02-18-19, 09:33 AM
  2. Instagram scrolling via the space bar on Key2
    By todena in forum BlackBerry KEY2
    Replies: 9
    Last Post: 02-12-19, 06:19 AM
  3. Replies: 2
    Last Post: 02-11-19, 05:00 PM
  4. Does anyone have a solution to restoring data on my Blackberry Passport?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 02-08-19, 11:10 AM
  5. BlackBerry Hub and Keyboard questions
    By tahna_los in forum BlackBerry KEY2
    Replies: 5
    Last Post: 02-07-19, 09:29 AM
LINK TO POST COPIED TO CLIPBOARD