01-28-19 11:36 AM
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  1. JeddClampet's Avatar
    JeddClampet
    I had briefly retired this PRIV until an unfortunate mishap with my new Key2 LE forced me back (temporarily )and now I see this mess in the Dtek app? Anyone have an idea WTF this all about? Why does Dtek think I'm not using a BlackBerry device?Dtek App No Longer Likes My PRIV?-305339.jpg
    01-28-19 10:04 AM
  2. conite's Avatar
    conite
    Ambassador
    Originally Posted by JeddClampet
    I had briefly retired this PRIV until an unfortunate mishap with my new Key2 LE forced me back (temporarily )and now I see this mess in the Dtek app? Anyone have an idea WTF this all about? Why does Dtek think I'm not using a BlackBerry device?Click image for larger version.  Name: 305339.jpg  Views: 52  Size: 28.8 KB  ID: 442653
    Engage airplane mode, clear DTEK data and cache. Reboot device.
    01-28-19 11:06 AM
  3. JeddClampet's Avatar
    JeddClampet
    Originally Posted by conite
    Engage airplane mode, clear DTEK data and cache. Reboot device.
    Solved and case closed!

    Conite. You're a genius. Take $50 out of petty cash and take the rest of the day off. 😬
    01-28-19 11:36 AM
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