1. Centerman66's Avatar
    I have a brand new priv I'm trying to setup for a friend. He has all his calendar and contacts stored on his outlook.com account. When I added this account to the hub, the email and calendar sync'd perfectly, but contacts will not come in. Within the BlackBerry contacts app we just see a circle spinning and spinning. Anybody have any hints ? Cody?

    Posted via the CrackBerry App for Android on my Priv
    08-19-16 04:18 PM
  2. bluesqueen23's Avatar
    Export the contacts from Outlook & import them into his new Gmail acct. Should sync perfectly.
    08-19-16 04:25 PM
  3. Centerman66's Avatar
    I was just going to report that I I just exported contacts to his gmail account. Contacts still won't sync. Maybe I have a bad instance of BlackBerry contacts.

    Posted via the CrackBerry App for Android on my Priv
    08-19-16 04:51 PM
  4. Centerman66's Avatar
    I think it's because this priv is so new that it was never set up before Hub+. And Hub+ doesn't deal with contacts. Cody. Would love your input here.

    Posted via the CrackBerry App for Android on my Priv
    08-19-16 05:19 PM
  5. Centerman66's Avatar
    I was right. I reset to factory. Then setup outlook.com account in hub without updating BlackBerry apps. All sync'd correctly. Calendar and contacts.

    Posted via the CrackBerry App for Android on my Priv
    08-19-16 06:19 PM
  6. Centerman66's Avatar
    And after BlackBerry App updates, including Hub+, all still good. Just like the rest of us.

    Posted via the CrackBerry App for Android on my Priv
    08-19-16 07:28 PM
  7. c_bryant34's Avatar
    What version did you try on the first time???
    08-21-16 02:41 PM
  8. DenverRalphy's Avatar
    And after BlackBerry App updates, including Hub+, all still good. Just like the rest of us.

    Posted via the CrackBerry App for Android on my Priv
    After updating the apps, did you by chance try adding a new contact to ensure that it's still syncing your contacts? Just curious.

    Anyhoo... In the future, if you have problems syncing your outlook contacts, instead of exporting/importing them manually, it's easier to just install the outlook app and let it sync for you.
    08-21-16 03:08 PM
  9. Centerman66's Avatar
    What version did you try on the first time???
    I don't recall. But it was the latest version offered in the playstore as of Thursday.

    Posted via the CrackBerry App for Android on my Priv
    08-21-16 03:40 PM
  10. Centerman66's Avatar
    After updating the apps, did you by chance try adding a new contact to ensure that it's still syncing your contacts? Just curious.

    Anyhoo... In the future, if you have problems syncing your outlook contacts, instead of exporting/importing them manually, it's easier to just install the outlook app and let it sync for you.
    No. But it wouldn't pull in all of my contacts from Outlook.com.

    Posted via the CrackBerry App for Android on my Priv
    08-22-16 06:53 AM

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