1. SneakySnufflez's Avatar
    How do I contact shop blackberry uk? I want to find out when my order will actually be shipped. Says on the page it is after the release date of 9/11/15.
    11-09-15 05:20 AM
  2. Acvdm's Avatar
    If you have access to twitter go to help and ask for well help
    11-09-15 05:52 AM
  3. SneakySnufflez's Avatar
    I'm getting so annoyed. Carphone warehouse had over 200 of them this morning. Now again sold out and on pre order. Still no word from shop blackberry.
    11-09-15 09:23 AM
  4. Lacuna_a_x's Avatar
    Mine is the same thing... hopefully they ship it tomorrow v.v

    Posted via CB10
    11-09-15 10:03 AM
  5. Lacuna_a_x's Avatar
    Mine is the same thing... hopefully they ship it tomorrow v.v

    Posted via CB10
    I just realized today is the 9th... they better ship it today lol

    Posted via CB10
    11-09-15 10:04 AM
  6. SneakySnufflez's Avatar
    Just off the phone with them. I'm in the UK. Said I'm in second batch and it should start shipping today but to give it 10 days.
    11-09-15 10:05 AM
  7. NG888's Avatar
    Just off the phone with them. I'm in the UK. Said I'm in second batch and it should start shipping today but to give it 10 days.
    When did you pre-order?
    11-09-15 10:20 AM
  8. SneakySnufflez's Avatar
    When did you pre-order?
    I originally pre ordered with CPW. Once seen that they didn't have any stock as promised on Friday I cancelled and ordered with bb on Friday morning. One big run around.
    11-09-15 10:24 AM
  9. ci00aaj's Avatar
    Would you be able to share the contact number you called?
    11-09-15 10:34 AM
  10. SneakySnufflez's Avatar
    Yep 0800 756 3438
    M3ta likes this.
    11-09-15 10:36 AM
  11. ci00aaj's Avatar
    Thanks a lot!
    11-09-15 10:37 AM
  12. SneakySnufflez's Avatar
    The hold time is quite long but just keep waiting. Someone answers eventually.
    11-09-15 10:38 AM
  13. ci00aaj's Avatar
    Got thru in the end and the rep said I'm in the first shipment (I ordered on the first day morning) altho he seemed surprised I hadn't received a shipping notification yet. He did state the usual "within 10 days" and said I should receive my email today. Basically I'm none the wiser!
    Acvdm likes this.
    11-09-15 10:53 AM
  14. aecgda's Avatar
    I pre-ordered very early from CPW. Had the email today saying my order has been processed and dispatched from the warehouse, should be in the shop tomorrow. They say they'll phone me when it arrives.

    Posted via CB10
    11-09-15 11:48 AM
  15. SneakySnufflez's Avatar
    I pre-ordered very early from CPW. Had the email today saying my order has been processed and dispatched from the warehouse, should be in the shop tomorrow. They say they'll phone me when it arrives.

    Posted via CB10
    You are lucky lol
    11-09-15 12:01 PM
  16. gaamoscar's Avatar
    i talk with bb shop UK with email yesterday, and they send my blackberrys priv sends today, but i dont have email and tracking..

    i'am very angry
    11-09-15 12:05 PM
  17. Acvdm's Avatar
    I'm getting so annoyed. Carphone warehouse had over 200 of them this morning. Now again sold out and on pre order. Still no word from shop blackberry.
    There were people buying a dozen devices in one go at selfridges. It was incredible I've never seen such a buzz about blackberry before
    11-09-15 02:08 PM
  18. debris99's Avatar
    Hi guys.....

    I am in exactly the same position..... Ordered Priv on Thursday..... Have heard nothing since..... Tried ringing today and after being transferred numerous times got cut off..... ANGRY!!!....

    Have just received an email confirming shipping of my Priv case from Blackberry shop which is great, but what about my Priv???!!

    Also, is everything really coming from the US? As the shipping email only gives US delivery time estimates...... I thought I'd ordered from the UK shop?!

    Thanks for any info guys.....
    11-09-15 02:25 PM
  19. debris99's Avatar
    Oh, I just tracked my accessory order and it's coming from Slovakia!!!!
    11-09-15 02:27 PM
  20. nappies's Avatar
    I cancelled mine with shopbb and got it from Selfridge CPW as they had 1000 Saturday......

    Posted via the CrackBerry App for Android
    11-09-15 02:32 PM
  21. SneakySnufflez's Avatar
    Just cancelled my own from shopbb. Cpw sent email confirming delivery for tomorrow or Wednesday
    11-09-15 02:33 PM
  22. Acvdm's Avatar
    I cancelled mine with shopbb and got it from Selfridge CPW as they had 1000 Saturday......

    Posted via the CrackBerry App for Android
    This is what I did
    11-09-15 03:40 PM
  23. bluelights's Avatar
    I pre ordered the moment it went up on shopbb but still nothing, plus after reading the many posts from Priv owners im considering cancelling the order and just upgrading my passport to the silver edition instead! Lol

    "I roll with 2 passports, 1 for travelling and 1 for communicating"
    11-09-15 04:35 PM

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