1. ptb-9's Avatar
    Hi
    I have a blackberry priv (stv100-2). after I Reload OS with Autoloader (AAW068), the compass failed.
    For example: In applications like CPU-Z there is no value for BMM150 and in compass applications, there is always the top side of the phone facing north. However, in BlackBerry Virtual Expert software, in Sensor Status, all sensors(Especially magnetometer) are present.
    Unfortunately, in my country, there is no BlackBerry repair center.
    I am a hardware engineer. And I can replace the BMM150 sensor. But before that, I want to make sure it is not a software problem.
    Thanks a lot.
    Compass (Magnetometer) failed after Reload OS  with Autoloader-photo_2020-12-30_00-26-20.jpg
    Compass (Magnetometer) failed after Reload OS  with Autoloader-photo_2020-12-30_00-26-12.jpg
    Compass (Magnetometer) failed after Reload OS  with Autoloader-photo_2020-12-30_00-26-14.jpg
    Compass (Magnetometer) failed after Reload OS  with Autoloader-photo_2020-12-30_00-26-16.jpg
    Compass (Magnetometer) failed after Reload OS  with Autoloader-photo_2020-12-30_00-26-18.jpg
    Attached Thumbnails Compass (Magnetometer) failed after Reload OS  with Autoloader-screenshot_20201230-001533.jpg  
    12-29-20 03:02 PM
  2. conite's Avatar
    Hi
    I have a blackberry priv (stv100-2). after I Reload OS with Autoloader (AAW068), the compass failed.
    For example: In applications like CPU-Z there is no value for BMM150 and in compass applications, there is always the top side of the phone facing north. However, in BlackBerry Virtual Expert software, in Sensor Status, all sensors(Especially magnetometer) are present.
    Unfortunately, in my country, there is no BlackBerry repair center.
    I am a hardware engineer. And I can replace the BMM150 sensor. But before that, I want to make sure it is not a software problem.
    Thanks a lot.
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    Run the autoloader again just in case, but it's not really possible to break the compass with a reload of the OS.
    12-29-20 05:33 PM
  3. ptb-9's Avatar
    Many thanks for your reply,
    In fact, I use my phone map and compass a lot. And I'm sure the compass worked a few days before the reload. So, I assumed that this coincidence did not occur by chance.
    I Reload OS with Autoloader several times. But nothing changed.
    Anyway, I want to make sure it is a hardware problem or software problem. What makes me feel like a software problem is the present of Magnetometer sensor in BlackBerry Virtual Expert.
    12-30-20 04:40 AM
  4. Ben xfg's Avatar
    Many thanks for your reply,
    In fact, I use my phone map and compass a lot. And I'm sure the compass worked a few days before the reload. So, I assumed that this coincidence did not occur by chance.
    I Reload OS with Autoloader several times. But nothing changed.
    Anyway, I want to make sure it is a hardware problem or software problem. What makes me feel like a software problem is the present of Magnetometer sensor in BlackBerry Virtual Expert.
    Download the autoloader again, it may be a bad download.
    12-30-20 08:55 PM
  5. ptb-9's Avatar
    thanks for your reply
    I verify the OS file using SHA-hash And the file was correct.
    01-03-21 03:41 PM

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