1. ummie4's Avatar
    My dtek logs have never been cleared since I got my phone. When I try to clear them nothing happens, just the spinny loading icon. It's taking up 3gb of space now. eventually it will use up all my memory. Any advice for clearing the logs?

    Posted via the CrackBerry App for Android
    02-14-16 04:09 PM
  2. niftymu's Avatar
    Have you tried clearing through settings?

    Settings > Apps > DTEK but BlackBerry > clear data?

    Hope this helps!
    02-14-16 04:45 PM
  3. GeneralHerzog's Avatar
    You're trying to clear a large cache, it's going to take time.


    From the Dtek apps screen....
    Click on an app with an event, say a GPS event.
    Long press (tap and hold) on the location event....
    This will open up a deeper event screen.
    Now tap on App Info at the bottom.....
    From here, you can clear the cache directly.

    You can also access this page from the main settings page > apps.

    Posted via Priv
    02-14-16 05:56 PM
  4. ummie4's Avatar
    I went through and cleared the cache on the apps but I didn't reduce the log. I guess I will let it run over night tonight and see if it clears.

    Posted via the CrackBerry App for Android
    Attached Thumbnails clearing dtek logs-25545.jpg  
    02-14-16 07:20 PM

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