1. mfk2901's Avatar
    Hello Forum people!!
    I have been wondering about this for a while now and never found an answer. So if I buy the priv (unbranded/non att version) from say jet.com or any other website than of shop blackberry's, will I still be covered under a one year warranty? If so is the case and that my priv has a defective problem how can I proceed to get a replacement?
    08-27-16 05:46 PM
  2. erose75's Avatar
    I emailed jet about this and they said jet handles 30 day returns but warranty is from the 3rd party seller. E1 Wireless was the seller when I put it in my cart and went to checkout. Looks like a small shop in NYC. I'm guessing if they went out of business or didn't respond to your warranty requests, BlackBerry would probably step in? That's just an assumption.

    Posted via CB10 from AT&T Q10
    08-27-16 07:39 PM
  3. erose75's Avatar
    And FYI, it looks like jet.com only has the unlocked AT&T version now. Must have sold out of the factory unlocked.

    Posted via CB10 from AT&T Q10
    08-27-16 10:17 PM
  4. mfk2901's Avatar
    Yeah hahah i actually bought the last piece today. After i placed my order it went out of stock. I hope they dont send me an att model i would be so passed off

    Posted via the CrackBerry App for Android
    08-28-16 03:00 AM
  5. erose75's Avatar
    If you bought the one that started at $549 you should be good. The AT&T one starts at $449 (and is still available). Hopefully you got the 15% off, otherwise you should have bought from BlackBerry at $499.

    Posted via CB10 from AT&T Q10
    08-28-16 11:44 AM
  6. mfk2901's Avatar
    I bought one from blackberry at 499 with tax 534 and also bought the one on jet at 549 but i only payed 451 after i called their customer. So now i am waiting for two privs lol. If jet sends me the right priv i will return the shop blackberry one

    Posted via the CrackBerry App for Android
    08-28-16 01:11 PM

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